Gael Force

[Seakindly]

Gael force mailed me about an order placed this morning for a bilge-pump part. They said they were temporarily out of stock and couldn't deliver for a couple of weeks. They realised I might need to order elsewhere. I did, and was very pleased GF got in touch so I'll go back to them for other stuff. I've been grumpily fed up with service recently so pleased when a business actually thinks about the customer.

 

[James W]

+1 for Gael Force!

I found their service to be fantastic recently too. It was just a standard order but then I noticed something else I needed. I sent them a quick email and they bundled everything together to save me money on postage, no fuss, no issues, just sorted.

Service as it should be.

 

[FullCircle]

Fishy Inverness is a Forumite here......

 

[Champagne Murphy]

Posted recently on Scuttlebutt...

http://www.ybw.com/forums/showthread.php?t=302208

 

[Tommyrot]

I'd add myself to the list of satisfied customers. I ordered an oar (yes, one....). They got in touch before despatch to make sure I hadn't made a mistake.

 

[FishyInverness]

Thanks guys, you've made us feel all warm on a Frosty morning up here in the office! We do try to keep peeps informed if there's any problems!

I'm not registered here in a 100% professional capacity, other than that not being allowed it's more out of curiousity and a personal interest in boating despite having very little experience other than having worked for two chandleries now and having a small inflatable and kayak that I go out fishing in. But it does me good to keep reading on here to learn about things relevant to the industry/sport/hobby i've ended up in!

Just remember that when I go on a rant on a thread, possibly about anchors it's me ranting and not anyone I work for!

On the flipside, if anyone does have a bad experience with GF, and you're not getting any official response through the company, feel free to drop me an informal P/M and i'll see what I can sort out within my limited powers!