Just back, and that's ours fixed. It was nothing jammed, but operator error fitting that cranked shackle wrong when we put the sails on a few days ago.
As you can see, the knuckles of the cranked shackle nicely press against the dimples of the top nut, stopping it rotating.
Shackle reversed
And all is well. Sail furls and unfurles as it should. There was nothing actually wrong with the swivel mechanism.