Forum Help

[jfm]

As I understand it you have the boat back in your possession.
Suggest you pay em whats you deem fair / in line with estimate - you didn`t authorise the extra work nor the cover cleaning job- include a bit extra if you want. Let them go to the cost of issuing county court proceedings against you- that`s their hurdle and take it from there. If you get a issued claim and response pack fire it over for a bit of pro bono advice. Imho -name them on here so we can all decide whether to steer clear or not.

J,
Ian has sent me the papers by email and I've given him detailed advice by email. There is some more devil in detail in terms of what the contract states, etc etc, but bottom line remains that the claim from supplier isn't sustainable and Ian should offer to pay a fair fraction of it, then (as you say) leave it to them to chase (and it they do, over to you, as you say!!). Supplier's position as regards the OTT element of the bill is very weak, I assure you, when you actually see all the papers. :encouragement:

 

[MrB]

J,
Ian has sent me the papers by email and I've given him detailed advice by email. There is some more devil in detail in terms of what the contract states, etc etc, but bottom line remains that the claim from supplier isn't sustainable and Ian should offer to pay a fair fraction of it, then (as you say) leave it to them to chase (and it they do, over to you, as you say!!). Supplier's position as regards the OTT element of the bill is very weak, I assure you, when you actually see all the papers. :encouragement:

This is what makes this forum great. I applaud you.:encouragement:

 

[Ian h]

Update so far,

JFM has been a great help in how to compose emails
There have been some response and an offer from supplier But not near what myself and JFM feel is reasonable.
I have obtained 2 new quotes that are around the £1400 +VAT range for removal and manufacture and refit,
I am sticking to JFM's advise with a small amount for good will.

I will update when I have news.

 

[petem]

Well done Ian and JFM.

 

[Ian h]

To finish this thread

I tried the route of sending a cheque for what JFM & Silverdee thought was reasonable. This was returned saying sorry but not enough. After another month of communications the supplier came up with a revised offer. This was less than initial bill but still more than I was prepared to pay, At the start of May I had a face to face meeting with supplier where we both agreed to disagree on the price for job, Their lack of communication and carry out unauthorised work.
I contacted Silverdee whom offered his advice. I then sent the same amount by bank transfer. Thinking this would make it harder for them to return.
Supplier threatened small claims court. I spoke to them on phone and indicated I was prepared to go that route as there was a chance that either side could win , Neither of us for certain knew what the outcome would be.
A couple of days later suppler called to say what was by best offer to conclude.
I went back 24hours with a figure slightly less than half the difference between what We thought was reasonable and what they wanted.
24 hours later they countered this by an increase of £100, Still less than half the difference,
This sum was paid on friday. I have now a credit note for the variance and account marked as paid. Should I have gone the small claims court route? for me I just wanted to put this to bed after 9 months.


I have to thank the forum and in particular JFM and Silverdee for their help in this matter.

What have I learnt from all of this:
ALWAYS have quotes and revised quotes in writing, Do not verbally agree to anything but have it in writing. If the project is going to cost more than estimate then ask for revised quote and ask for work to stop until quote received and agreed with supplier.

If people are interested I will post the name of this well know company.

 

[petem]

Yes, please can you give us their name.

 

[Ian h]

Southampton Yacht Services = Oyster Yachts based at Saxon Wharf.