lustyd
Well-known member
Because you’re the right kind of customer presumably. Utterly abhorrent to me I’m afraid. If an Asian family want to buy something then they should receive help rather than getting jerked about.IWC customer experience is actually quite good.
I WhatsApp a concierge dude in the Battersea shop, and he sorts out stuff that you can’t do online.
He knows that I’m into limited edition Pilots Watches, and makes some useful suggestions without any hard sell.