Chandlerydealer.com

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glynnffc

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I wondered if anyone has any experience of dealing with the above.
I am looking for a Ritchie bulkhead mount compass and they are almost £100 cheaper than anywhere else. Is this too good an offer, or am I being an old cynic.

Glynn
 
chandlerydealer.com

I have just tried to open Livechat with them and there are no operators availablee at the moment.
I might not press the charge to credit card button just yet.!!!
 
Found an address, at least post code, and phone number.

Stuck the post code into Multimap and looked at the "birds eye view" Looks like an addres in a complex of flats at Sovereign Harbour.

Id not get involved with them unless I heard good reports from satisfied customers
 
Their address is hidden away on their "terms & conditions" page - pretty dubious that they don't publish a company address. There is not a company registered by that name or at that address (I checked Companies House web site). As VicS wrote, the address is in a residential block - try Google maps on Eastbourne, BN23 5TD. Also interesting that their only means of payment is Paypal, and that they charge you on placing the order. To get a Paypal account all you need is an e-mail address and a bank account. Also interesting to read their terms and conditions - if their lawyer's spelling is that bad ...

If I had a barge pole I wouldn't touch them with it - if you end up in dispute over non-delivery, where do you serve the court papers?
 
Thanks for the replies. I sent off a request regarding availability of compass, and have had a reply saying they will check and get back to me.
I'm still pretty dubious about the whole affair, and will probably not risk it.
Glynn
 
This does look like a big web held up by a little company.

It would appear ready use stock is held in the van, and anything else is ordered from the manufacturer/importer. This does make for lower overheads thus lower price, but some manufacturer/importers are notoriously slow in dispatching the goods so delivery times may be longer than desired.
 
Chandlery Dealer

I have dealt with them and they are great if you are looking for a number it is 07731 804662 very helpful and fast dispatch. I ordered a Seago lifejacket and I received it next day, at first I was a little dubious but I spoke to them and was assured all was well - they are based in Unit 1 - 2 Rye Industrial Park Harbour Road, Rye TN31 7TE (as per the website - and I spoke to them and confirmed)
 
glynnffc said:
I wondered if anyone has any experience of dealing with the above.
I am looking for a Ritchie bulkhead mount compass and they are almost £100 cheaper than anywhere else. Is this too good an offer, or am I being an old cynic.
Click to expand...

I can't see a compass on their website.
 
Doesn't Paypal automatically offer protection against fraud? so i would have thought your cash was safe. Offering Paypal is hardly grounds for suspicion - surely more for peace of mind.
 
I would be reluctant to use PayPal except for low-value items. Although PayPal offers some protection their dispute procedures offer less protection to the cardholder than MasterCard or Visa.
 
Jim@sea said:
If I am paying by Paypal I only use my Barclaycard for the greater protection.
Click to expand...

Your legal protection for purchases by credit card do NOT apply when purchasing via a third party - ie if you fund your PayPal account with a credit card but buy the product using PayPal then the cerdit card protection does not apply

This is because there has to be an agreement between the supplier and the credit card company. payPal have not entered into an agreement with barclaycard therefore no protection
http://www.moneysavingexpert.com/shopping/section75-protect-your-purchases refers
 
Same address as camperspares.com (which appears to be a sub-domain of caravan-breakers.net). Sounds like a massive operation to me, selling all that gear as well as dealing in secondhand boats, gear, campers and caravans. And all from one unit on an industrial estate.

And they come highly recommended as well:

captain1 said:
I have dealt with them and they are great if you are looking for a number it is 07731 804662 very helpful and fast dispatch. I ordered a Seago lifejacket and I received it next day, at first I was a little dubious but I spoke to them and was assured all was well - they are based in Unit 1 - 2 Rye Industrial Park Harbour Road, Rye TN31 7TE (as per the website - and I spoke to them and confirmed)
Click to expand...

.....by someone with a total of seven posts, three of which extoll the virtues of, you guessed it, chandlerydealer.com. They may well be a perfectly good company to deal with, but there are other better known places to buy from.
 
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Unit 1-2 Rye Industrial Park Harbour Road

I'm always suspicious about companies that only have a mobile telephone number.

The website name has been there since 1999. The name discountchandlery.com was registered by "The really cool group". Both companies use an address of "The Metropole Roseville Street St. Helier, Jersey, C.I JE1 4HE". So the company seems to be working from a hotel in St Helier.

Doubtful until proved otherwise.

Update: Found data elsewhere that says they are opening offices in the US and Asia. Also a review page that had "customer" reviews, but only for Jan/Feb 2011, with the first review being an "Awful" comment. I think they are trying to hype up the company.
One of the other businesses is fashionplatform.com , lots of boating experience there!
 
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Unbelievable!! :eek: I've known Chris from chandlerydealer for a couple of years now, and can hardly believe you people. Have you nothing better to do than pick holes in this guy, because of internet media hype. Stop judging everybody by your own standards. "Let him that cast the first stone...."

You make all sorts of insinuations with absolutely no proof!

Not everybody is a great internet guru...maybe you haven't found the address or phone number perhaps it has not been pointed out to his webmaster? Did you mention it to him?

This whole thread is totally unjustifiable, and degrades the site in general.

Shame on you admin/mods for not nipping this in the bud. :(

Name and address available upon request.
 
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