Daydream believer
Well-Known Member
Well if you think the following email message is rude/inpersonal/illiterate, then I am surely surprised.
This is a copy of the message that I have sent to each of the companies involved:
Hello,
I have found your website after an internet search and was wondering if you could quote regarding transportation
And guess what? Even the companies I RANG have now failed to provide a response, either as a "we are unable to help you" or "we will get back to you ASAP"
They were the ones that suggested I email the details to them after making telephone contact first.
What has happened to good old fashioned Customer Service?
Very disappointed.
There you go - you started by basically saying that you are trawling ( trawling the internet) hey then put you off by telling you to email them because they could not be bothered to take the details down. Boat transporters are not riggers so have no interest in mast work so there is one mistake. Third one is "no rush" as you do not have a boat. Finally if they were bothered they got bored with the long flowery email. Did not sound commercial enough
Getting quotes is an art . I have been buying all my life & in 15 minutes of my phone call i had a quote of £1400-00 cash to take a 31 ft boat from inverness to bradwell
But i do agree that to the average retail customer it is a nightmare
I wish you luck
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