Worth sending waterproofs back to Musto?

MissFitz

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I got a couple of small rips in my MPX salopettes the other day. Emailed Musto & they are offering to repair them for £25 plus postage. Is that good value? Or should I take advice of fellow crew members & go with bike puncture repair kit & superglue?
 
I got a couple of small rips in my MPX salopettes the other day. Emailed Musto & they are offering to repair them for £25 plus postage. Is that good value? Or should I take advice of fellow crew members & go with bike puncture repair kit & superglue?

Super glue does not set flexible. Must be wrong.
 
That seems good value for a proper repair. Unless they are cheap (obviously not if MPX) and pretty much end of life, go for sending them back.

A fellow crew member ripped his oillies on a split ring a few years ago and Musto did a good repair - I think he's still using them now.

Superglue is also water soluble over a longer period - as I discovered after using it to glue down peeling non-slip only to find it come loose again within the next eighteen months.
 
A friend, well-known for his practical jokes, once superglued my arm to a bar.

I never remembered to thank him.

Some years later he returned home from holiday to find 'Colonel' Jeremy Beedle and a bunch of squaddies in half-tracks holding 'excercises' across his garden, so got his come-uppance.

Oh, bit late, but +another for sending them to Musto.
 
Last year I washed my Musto gear in the machine with detergent. IDIOT......

Musto (In particular Ms Wreyford) could not have been more helpful and polite and understanding. They offered to investigate if anything could be done to make them water-proof again, at almost no cost to my self.
As it happens, I bought a new set when they offered a welcome discount. As yet, I have not returned my first set for investigation, but I'll get round to it (A Round Tuit) sometime.

I can't fault Musto for service. If I was the OP, I'd go with Musto.
 
Last year I washed my Musto gear in the machine with detergent. IDIOT......

Musto (In particular Ms Wreyford) could not have been more helpful and polite and understanding. They offered to investigate if anything could be done to make them water-proof again, at almost no cost to my self.
As it happens, I bought a new set when they offered a welcome discount. As yet, I have not returned my first set for investigation, but I'll get round to it (A Round Tuit) sometime.

I can't fault Musto for service. If I was the OP, I'd go with Musto.

Try washing them again with just fresh water & then with soap (run a bar of white soap over a cheese grater). No conditioner, no nothing else. Then you could try NikWax to re-proof it.
 
Try washing them again with just fresh water & then with soap (run a bar of white soap over a cheese grater). No conditioner, no nothing else. Then you could try NikWax to re-proof it.

Ah, that sounds interesting. Anything's worth a try - they are only five years old.

Musto recommend Granger's, but I suppose NikWax would be the same sort of stuff?

Have you done this? With success?

Thanks for the hint.
 
Ah, that sounds interesting. Anything's worth a try - they are only five years old.

Musto recommend Granger's, but I suppose NikWax would be the same sort of stuff?

Have you done this? With success?

Thanks for the hint.

GRANGERS !

Yes, I shouted that.

It was recommended strongly by a lady on the 'phone from Musto and it has worked very well for me on many garments - even ones that are very old.

You should be able to bring back that great water-beading effect.
 
Musto customer service is exceptionally good in my limited experience.

Some years ago I sent MPX breeks for repair after I'd ripped them. Musto noticed that some delamination that I hadn't spotted so they sent me a new pair at no cost.
 
Ah, that sounds interesting. Anything's worth a try - they are only five years old.

Musto recommend Granger's, but I suppose NikWax would be the same sort of stuff?

Have you done this? With success?

Thanks for the hint.


Washing in plain water helps dilute/remove the "poisoning" effect of the detergent. Washing in soap gives you a clean garment that the proofing can work on. Grangers is good, so is NikWax. Run your washing machine on plain water before you wash proofed garments is a NikWax recomendation.
 
Washing in plain water helps dilute/remove the "poisoning" effect of the detergent. Washing in soap gives you a clean garment that the proofing can work on. Grangers is good, so is NikWax. Run your washing machine on plain water before you wash proofed garments is a NikWax recomendation.

Does that indicate that it is the detergent that prevents/interferes with the Goretex effect.?
If so, perhaps I should wash my garments several times in plain water to try to remove more/most/all of the inhibiting detergent?

I thought that Musto advised me that the detergent had actually destroyed or delaminated the Goretex layer/membrane - any thought on that understanding?
 
As an aside for those in need of an emergency repair. I made a tear in the shoulder of my drysuit when I still had about 3 weeks to go at sea.

I thoroughly cleaned and dried the material inside and out, then patched inside and out with three or four layers of stickyback sail repair tape. Ovals of increasing size, each one covering the previous layer and also sticking to the material. Worked a charm. It is important to use ovals rather than squares or rectangles as the corners lift more easily. No corners, no lifting.
 
As an aside for those in need of an emergency repair. I made a tear in the shoulder of my drysuit when I still had about 3 weeks to go at sea.

I thoroughly cleaned and dried the material inside and out, then patched inside and out with three or four layers of stickyback sail repair tape. Ovals of increasing size, each one covering the previous layer and also sticking to the material. Worked a charm. It is important to use ovals rather than squares or rectangles as the corners lift more easily. No corners, no lifting.

Wasn't my sailing gear but I once skied into a tree in my brand new and very expensive goretex jacket and tore a hole in it. I stuck a bit of duck tape over the rip and always meant to get round to sending it off to get repaired. Never did, and the duck tape is still in place 10 years and a lot of skiing later.

Musto's customer service is amazing in my experience, if I ever need to replace my gear I'd need a very good reason to replace it with anything else.
 
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