medchaser
New Member
You can definitely switch off the euro traveller £3 a day thing - I just turned it on whilst abroad as I realised I'd be using it more & they said I could easily switch back.
Vodafone Passport
- Thread starter fliti
- Start date
Chris_Robb
Well-Known Member
Yes - that's easy - but why should a text trigger the £3.00 daily charge! Seems their profits must be diminishing and they need to screw more money out of us.
Carmel2
Well-Known Member
Have a look at http://www.ekit.com/ekit/MobileInfo/Service/ekdata_yellow
Chris_Robb
Well-Known Member
Interesting - another approach.....
gavin_lacey
Well-Known Member
Vodafone appear to be determined to rip travellers off. I am currently going through ombudsman about ending of data traveller. They claim it was an add on. I claim that it was taken out as part of an overall deal including phone, minutes, texts, data, during one phone call and as such forms part of my contract with them. Whatever the outcome I will not be taking out another contract with them.
Carmel2
Well-Known Member
Our biggest cost was a certain outlaw who calls all the time and goes on for an age about bugger all, Ekit is free to receive calls from the UK, so a win win for us.
Chris_Robb
Well-Known Member
Gavin, I suspect I shall be doing the same. I too took one contract for 900 minutes to include vodafone passport and data traveller and a new HTC smartphone for 2 years. Again they say it is not a contractual obligation. I say that it goes to the crux of the contract, as I would not have taken out a contract with them without it. I will wait for the Gorrilla's call later - they never phoned back last time, so I don't expect much.
O2 has a better telephone contract for europe - with a .30p connection charge and max 59 minutes per call. Thats better than vodafone passport. But their data is £1.99 per day for each 25MB that I use. I don't use much - just email and 2 forecasts a day.
Chris_Robb
Well-Known Member
Gavin - just had the chief Gorilla on the phone who turned out to be a bit of a monkey actually.
The situation is worse than I had thought.
they have cancelled Vodaphone passport - yes I knew that, but data traveller has also been withdrawn in Europe. So my meagre usage of the internet once a day getting emails, and picking up a couple of forecasts and gribs will immediately trigger the £3.00 per day charge. So I can use my already paid for UK data allowance! That's expensive. I could have lived with the new arrangements, but not this.
I will be joining you at the ombudsman tomorrow. I have threatened to cancel and send my phone back, but I am worried that they will block my PUK number transfer, and also black list me credit wise.
This change goes right to the root of the contract, as I would not have bought a smart phone (no point if no internet) and therefore would not be a customer of theirs at all. Bloody bullies these guys.
fliti
Well-Known Member
Having kicked this off, I will try to close by confirming the obvious-I have cancelled my Vodafone and moved over to Gym-Sim, a global sim card. It's not all it's cracked up to be and there is a huge amount of small print to deal with e.g. "Free" inbound calls to Italy turn out to cost €15 cents/minute (so why put Italy in the Free Inbound Call list?) and I can't pin them down on what the UK caller pays except they admit it's more if it's O2. That said, it's mostly cheaper than Vodafone roaming charges and certainly, given my usage, than the ridiculous £3/day deal peddled by the monkeys. Once across the Pond, it will become incontrovertible.
Chris_Robb
Well-Known Member
Having kicked this off, I will try to close by confirming the obvious-I have cancelled my Vodafone and moved over to Gym-Sim, a global sim card. It's not all it's cracked up to be and there is a huge amount of small print to deal with e.g. "Free" inbound calls to Italy turn out to cost €15 cents/minute (so why put Italy in the Free Inbound Call list?) and I can't pin them down on what the UK caller pays except they admit it's more if it's O2. That said, it's mostly cheaper than Vodafone roaming charges and certainly, given my usage, than the ridiculous £3/day deal peddled by the monkeys. Once across the Pond, it will become incontrovertible.
Well, I can't cancel as I still have a year to go. I worked out that the change - and passport is not the problems - its not that bad - its the removal of Data Traveller - which in a 3 month period could cost me up to £290.
What bloody bullies and liars these people are. Who else out their had a contract with unexpired time? reply on PM if you want to organise a wider action.
gavin_lacey
Well-Known Member
Chris dont sign up for the £3 per day deal. Turn off data to prevent your phones automatic updating and searching for emails which will run at around 0.3Mb per day. Turn on data, check your emails, send emails and get a forecast and then turn off. It will probably use less than 2Mb which are charged at 80p ish per meg. Costs more than data traveller but a lot less than £3 per day. Use wifi whenever possible thus not using 3G data on many days.
GSL
Well-Known Member
I think that the receiving of a text, (or several) will not trigger the daily Passport rate, only the making or receiving of calls or the sending of a text message.
Graham
Graham
Chris_Robb
Well-Known Member
Gavin, I have no intention of signing up to that - I am after performance of the contract or compensation on the extra cost. I have just written to the chief exec Guy Laurence following the suggestion of a guy at the Cruising association, who did that, and they agreed to compensate! Give it a go, on the basis that it goes to the route of the contract. Easy to prove if you joined Vodafone because of it.
Lets see what happens and to the Ombudsman complaint. I suppose most people just role over, and thats how they get away with it......
However the new product, at £3 per day - if it did not have the data triggering was quite good, as you don't get charged for incoming calls at all. Last year I ignored any call from someone whose number in not in my contacts, and I never answer a call on number withheld as a matter of course even in the UK.
gavin_lacey
Well-Known Member
You have to sign up by text for the passport rate and can opt out. It is not triggered by making calls or recieving them. If you do not opt in to this rip off you are just charged for your calls and data at rates that are not that high these days.
Chris_Robb
Well-Known Member
Gavin, that's what I did before, and kept calls short. Vodafone's package was really good, so I took it. Now O2 gives a 35p connection charge and then you use your UK minutes - much better, as I don't think I have ever made a call of less than 1 minute! But their data offering was rubbish. As I have an unlocked dongle, I will probably go and buy a cheap data rate from one of the fringe suppliers, and use that in my laptop (I need a new one as mine blew up, so deciding on tablet, Ipad, or Samsung big android). Internet was a bit **** on my HTC!!
david_bagshaw
Well-Known Member
I hope so knowing the way vodafone send txts as soon as the handset registers on a roamed network.