Trend Marine - excellent service

mjf

Active member
Joined
18 Jun 2003
Messages
3,994
Location
w.london - boat on solent- RIB on Tidal Thames
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On sunday when I was 'locking up' I noticed that over the w/e one of the small locking catches on the for'd hatch was broken(ish). It snapped off completely when I tried to lock it.........Blast and dammit!

Yesterday afternoon I call the Co that makes these, and lots of other nice stuff for boatbuilders, and asked for some tech advice on what to do.

Nice chap said ' Oh I know the lock - you do not have to replace the whole handle - I will send you a couple of spares.

This morning they arrived with spare internal springs and bearings etc. FOC


That is what I call service - excellent that all our major British BoatBuilders use this Co.


Now, all I have to do is fit the wee beasty without loosing all the bits.......


Just thought I would post a happy story iso the misery and complaints that are the norm.






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jfm

Well-known member
Joined
16 May 2001
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23,885
Location
Jersey/Antibes
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I agree. I needed some urgent bits from Trend 3 weeks ago and they were very helpful, fast service. Excellent firm

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DONEby

New member
Joined
24 Mar 2004
Messages
31
Location
Norfolk
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Very Very good comp, and good service

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