st60+ wind . help needed please

sailaboutvic

sailaboutvic

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Hi Guy
Can any one please help , i have a raymarine ST60+ WIND INST . the speed reads --- and the Dir pointer stay up right , i have check the red and sheld wires and the reading is 8v I also checked green and sheld , yellow and sheld and blue and sheld and there reading in all of them , do any one have any idea ?
May I add the instrument are just 14 month old I have send raymarine 56 email now with out one reply back so much for there after sale services , i am in Portugal heading for spain so maybe that why they cant be bothered to reply . no wounder they going down hill fast , soory for my moan guys but it get my goat when company act in this way .
Cheers
 
Most of my problems with Raymarine instruments have been caused by a bad connection somewhere, often at the back of the instrument head. Yours may be something else, but it's worth checking them thoroughly.
 
I've got the same problem

I posted the exact same question with Raymarine 6 weeks ago. I got a reply 3 weeks later asking me to send the instrument to them for repair. I actually had 2 problems. The other one was that when the instrument was working it was very inaccurate. The internal motor needed replaced. With regards to the problem the same as yours, if I leave the instrument powered up for about 20 minutes, then turn it off and on, it bursts into life, if not the first time, then after another ten minutes. Raymarine have suggested that I either have a problem with either the wiring or the wind transducer, The only problem with that theory is that I'd expect the display to burst into life when it got a signal and not only when I repowered it. I've just received the instrument back from Raymarine 10 minutes ago, so that makes the whole process of reporting the problem to getting the instrument back, roughly 6-7 weeks. Hope you have some luck contacting them.
 
I check all the connection and the reading I give is off the back off the display so there getting power there .
My problem is I am in Portugal and moving all the time so it not easy to send it back to then , if they just told me hwere there one of there agent it be some thing , I know for sure I wouldn’t by raymaine stuff every again , this is new stuff less then 14 month old and I have had problem with almost every bit of their stuff , spend more time try to sort out problem
 
ST60

I have a full suite of ST60's plus a C80. Yes I have had the odd problem especially with the C80 but on all occassions I have had excellent over the phone info from Raymarine. When it was necessary to return the C80 it was dealt with and returned to me very quickly.

Now service from their agents is a different matter. Total lack of help!

Go direct to Raymarine and keep in touch re return address.

As an aside many instument problems are down to poor installation especially at points like through deck fittings and other joints.
 
Just read your post and wondered if you have checked that the relevant wires can carry the required amount of current. Seeing a voltage may mean you have a high resistance connection, such that it will allow the small amount of current needed to operate a meter but not anything that needs a larger amount of current. I have always found a 12v bulb on 2 flying test leads very usefful for proving this type of fault.
 
Here are some voltage readings to be expected from the masthead transducer to the instrumernt. I have previously copied them from this forum and they were quoted as being from the Raymarine website:

If you have a junction box in line with the masthead cable (typically near the base of the mast) you can verify if the wind transducer is functioning properly. You will need a DC Voltmeter to perform this check

With the wind instrument turned on check between the following colors using the bare wire as your reference –vdc (ground)

Red Wire = 8+vdc (voltage supply from head unit to the transducer)
Blue Wire = 2-6vdc (wind direction from transducer)
Green Wire = 2-6vdc (wind direction from transducer)
Yellow Wire= 0-5vdc (wind speed from transducer. This signal will varying with changes in wind speed [the signal is a square wave whose frequency varies with the wind speed])

If the above signals are not present from the wind transducer then there may be break in the cable or the transducer has malfunctioned. The transducer must then be repaired or replaced. The wind transducer is not field serviceable and should be serviced by our factory repair or an authorized Raymarine distributor or dealer.”

The 2-6V for the wind direction vary according to the rotation of the vane. When the vane is rotated in one 180deg plane one of the wires will vary from 2-6V, in the next 180deg, the other wire's voltage will vary. If you get these variations then you can feel reasonably confident that the problem is not with the transducer or its cables and most likely in the instrument itself.
 
I had an intermittent fault on an ST60 wind display, it used to freeze the arrow occasionally and wind speed would go blank, eventually traced it to a fault on the PCB, a service exchange ST60+ unit was only a few pounds more than a PCB.

Must say the customer service from Raymarine was first class.
 
gypsy

Hi Gypsy
Thanks for them reading , I have already check then back at the display and it all read ok .
Having the probel is bad enough but for ray marine not to reply to email is a bloody joke , i send then 2 more since I wrote on here and all i get is a conformation saying someone will reply soon but they never do .
 
If the voltages are in the ranges listed then it proves the transducer and cable are OK. I recently went through this process with a mooring neighbour's ST60 wind. I have a spare transducer and ST60 on my own boat. In the end it was conclusive that the problem was/is in the instrument itself. Without schematics it is almost impossible for a non-Raymarine service technician to pursue the interior circuit board of the instrument and one has to consider warranty issues too.

I suggest you wrap up the instrument and send it to the nearest Raymarine service centre and then think about where you might want it returned to if you are on the move. I doubt that Raymarine can be any further help by e-mail than this forum and there is even less likelyhood that it could be repaired locally.
I can understand your frustration but perhaps a phone call to would be better to see if they can offer an excahnge unit as happened with NDH above.
Good luck.
 
The same thing has happened to me, 3 weeks after it was repaired by the electricians at brighton marina, when the bearing failed. You are not alone.
 
bomdia said:
The same thing has happened to me, 3 weeks after it was repaired by the electricians at brighton marina, when the bearing failed. You are not alone.[/QUOT

Hello everybody,
Does anyone know what is the burned out component in the photo. This is an ST60 wind head..
Thanks
Nick
Click to expand...
 

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