Joker
Well-Known Member
The SSR for my boat is due to expire in May. I went to the MCGA website to renew the certificate online. I looked at all the various options available, and none of them seemed to have anything to do with a simple renewal. In despair, I sent off an e-mail to their help desk and got the following response:
"Dear Sir, We do not have a Renewal option, however we advise you to use option 2 which is for the re-registration of a vessel and in the additional notes mention you wish to renew."
I'm afraid to say this is completely barking. The certificate expires every five years. We therefore have to renew every five years. Not to have a renewal option on the website strikes me as incredibly unhelpful.
Indeed, I did try option two last night, and it started asking for the numbers of new owners,and since there weren't any new owners, I abandoned that option.
Is it just me, or are the people who design the website utterly and completely incompetent?
"Dear Sir, We do not have a Renewal option, however we advise you to use option 2 which is for the re-registration of a vessel and in the additional notes mention you wish to renew."
I'm afraid to say this is completely barking. The certificate expires every five years. We therefore have to renew every five years. Not to have a renewal option on the website strikes me as incredibly unhelpful.
Indeed, I did try option two last night, and it started asking for the numbers of new owners,and since there weren't any new owners, I abandoned that option.
Is it just me, or are the people who design the website utterly and completely incompetent?