Independence
Member
I'd be interested to learn if anyone else who purchased a SPOT is having problems.
I purchased mine a couple of months ago, loaded my contacts and successfully sent trial messages.
A couple of weeks ago I went to add another e-mail address and noticed all my contacts to have disapeared.
I sent an e-mail to the customer service address supplied on the web site but heard nothing.
A few days later I re-loaded the e-mail contacts again, logged off and logged back in to check they were there.....which they were.
I then sent another test at the weekend to learn that none had been received. When checking my log on I noticed all the e-mail addresses had disappeared again.
I e-mailed the customer service and US sales manager for help but have heard nothing!!!
I'll shortly be getting on the phone but wondered if anyone else had checked recently.....could be a show stopper for the device if contacts disappear.
Is it just me?
Paul
I purchased mine a couple of months ago, loaded my contacts and successfully sent trial messages.
A couple of weeks ago I went to add another e-mail address and noticed all my contacts to have disapeared.
I sent an e-mail to the customer service address supplied on the web site but heard nothing.
A few days later I re-loaded the e-mail contacts again, logged off and logged back in to check they were there.....which they were.
I then sent another test at the weekend to learn that none had been received. When checking my log on I noticed all the e-mail addresses had disappeared again.
I e-mailed the customer service and US sales manager for help but have heard nothing!!!
I'll shortly be getting on the phone but wondered if anyone else had checked recently.....could be a show stopper for the device if contacts disappear.
Is it just me?
Paul