freedom44
Well-Known Member
I have been having a remarkable “conversation” by email with O2 who supply my mobile broadband dongle. I am very happy with it if I use it in the UK, but as soon as I go abroad, I cannot connect to any network, be it O2 based in the foreign country or any other provider.
All I want is to download a few emails with grib attachments and maybe visit some weather sites, but no great usage.
The joke is that I contacted O2 before I went to Spain to open the dongle for foreign use and agreed that I would have to pay an extra charge if I used it abroad.
It did not work. Neither in Spain or in Portugal
On my return I emailed their customer support and after a number of useless responses, they have admitted that O2s Mobile Broadband Dongle does not work abroad although they clearly advertise it as doing so.
The final irony is that it is owned by a Spanish company!
So my question is to the assembled company, who do you subscribe to get a mobile broadband dongle which works in Europe and one which is charged by usage not by a day rate.
Many thanks for any advise
All I want is to download a few emails with grib attachments and maybe visit some weather sites, but no great usage.
The joke is that I contacted O2 before I went to Spain to open the dongle for foreign use and agreed that I would have to pay an extra charge if I used it abroad.
It did not work. Neither in Spain or in Portugal
On my return I emailed their customer support and after a number of useless responses, they have admitted that O2s Mobile Broadband Dongle does not work abroad although they clearly advertise it as doing so.
The final irony is that it is owned by a Spanish company!
So my question is to the assembled company, who do you subscribe to get a mobile broadband dongle which works in Europe and one which is charged by usage not by a day rate.
Many thanks for any advise