captaina
Member
Many of you will know of the problem with Rocna anchors – following the move of manufacturing to China, a 'dodgy' batch was produced, the anchors were sub-standard and Rocna received severe criticism. Rocna was eventually acquired by Canada Metal Products (CMP), a highly reputable company.
I bought a Rocna in summer 2011 in Portugal. Even at that time, I was aware of the problem, and asked for the Portuguese agent to confirm that it was not from the 'dodgy' batch. I received the confirmation verbally, but they refused to put it in writing. I contacted Rocna directly in New Zealand, and received courteous replies which indicated that my new Rocna might be 'dodgy'.
I spoke to Lawrence Taft from Piplers of Poole; they are the UK agents for Rocna. To my delight and surprise, Lawrence offered to ship a new one out, at no cost to me, even though our yacht is now in the Med. I waited until the new Rocnas had obvious CMP branding. Our new Rocna was shipped to Menorca last week.
Thank you, Lawrence, for your superb service. Hopefully, the sad saga of 'dodgy' Rocnas can at last be put to bed.
I bought a Rocna in summer 2011 in Portugal. Even at that time, I was aware of the problem, and asked for the Portuguese agent to confirm that it was not from the 'dodgy' batch. I received the confirmation verbally, but they refused to put it in writing. I contacted Rocna directly in New Zealand, and received courteous replies which indicated that my new Rocna might be 'dodgy'.
I spoke to Lawrence Taft from Piplers of Poole; they are the UK agents for Rocna. To my delight and surprise, Lawrence offered to ship a new one out, at no cost to me, even though our yacht is now in the Med. I waited until the new Rocnas had obvious CMP branding. Our new Rocna was shipped to Menorca last week.
Thank you, Lawrence, for your superb service. Hopefully, the sad saga of 'dodgy' Rocnas can at last be put to bed.