New Sail Issue - update

[Habebty]

Just thought I would post an update to last weeks thread.

Sailmaker has offered to build a new mainsail no problem.

Moral of the story is I suppose, don't assume that they have the correct measurements for your particular boat on file even if they say they do, and particularly if you tell them you suspect your rig may be different to others of the same class.

Whilst the error was theirs, they have dealt with it in a courteous and reasonably prompt manner

 

[sailorman]

Just thought I would post an update to last weeks thread.

Sailmaker has offered to build a new mainsail no problem.

Moral of the story is I suppose, don't assume that they have the correct measurements for your particular boat on file even if they say they do, and particularly if you tell them you suspect your rig may be different to others of the same class.

Whilst the error was theirs, they have dealt with it in a courteous and reasonably prompt manner

well done Paul then

 

[MoodySabre]

Excellent outcome.

 

[Koeketiene]

Whilst the error was theirs, they have dealt with it in a courteous and reasonably prompt manner

Result.

 

[Sniper]

Sounds like good service following a mistake. Was it a well-known sail loft in Poole?

 

[Habebty]

No...it was a well known loft in Southampton.

 

[tillergirl]

Good. NIce to hear. There are some decent people about.

 

[DavidofMersea]

No...it was a well known loft in Southampton.

Come on, names names, and give credit where due