New engine issue

Also, dont be afraid to mention that you are well known in the NZ sailing scene and have a high profile on a major sailing forum.
But only if you can back that up with facts. The MD will know your reputation if you are well known on the NZ sailing scene and 18 posts on here is not high profile on a major sailing forum.
 
So how will the MD know about a forum poster without knowing the user name? No need to impart that information-keep him guessing!

A similar situation occured with a Classic Car repair. It was very unsatifactory. A local collector who had been argueing with no success saw the owner, not the manager, made a few remarks about how he had been directed to his specialist business by said a Classic Car forum and said without satisfaction he would post on it and relate his experience.

The job-a serious oil leak- was then fixed quickly-and properly.

After all, that was what he had paid in excess of 400 quid for, not a can of gloop to be chucked into the engine at huge cost!
 
In terms of how water got into the engine etc I am guessing there is a hole they put in the line or something but that is an easy fix.

That is the key issue not the replacement of an injector if indeed thats the only bit that needs replacing. You need to insist the installer sorts the problem out
 
That is the key issue not the replacement of an injector if indeed thats the only bit that needs replacing. You need to insist the installer sorts the problem out

Couldn't agree more.

I'm assuming the OP is familiar with consumer law in his own country. For anyone else, there's an official precis here: https://www.consumer.org.nz/articles/consumer-guarantees-act

NZ consumer law seems not substantially different from that applying in the EU. However, it does not cover "goods or services usually bought for commercial use, such as medical equipment or the installation of industrial machinery." If the OP's a private individual with a leisure craft, I can't see that being applicable, although the seller may believe it gives wriggle room.
 
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