Navionics Chart Updates and Windows 10/Edge

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PeterBoater

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After years of successfully updating my Navionics chart card with Internet Explorer on Windows 7 and 8.1 (and possibly also the Windows version before that), I now find that it doesn't work on MS Edge that comes with Windows 10. Navionics' reply to my query/complaint was: "Please note that chartInstaller will only work on Chrome currently on Windows 10. Its not compatible at all with the new Edge browser, and other browsers produce false error messages. "

I don't really want to install Chrome; it's taken me long enough to get used to Edge, which in all other respects is good. How thoughtful of Navionics to let registered users know of this in advance (not), so I can't now update my chart card until Navionics deigns to catch up, if ever. To be fair to Navionics, it's not as if Microsoft gave everybody about a year's notice of the introduction of 10 and Edge, so Navionics have had no time at all to test and update their chart updating software.
 
Peter

You should always have more than one browser loaded, in case you get a problem with one. I currently have three browsers, which can be very useful especially with ebay as you can be signed in on each one with a different identity (not possible with one browser). So load Chrome and get on updating your charts.
 
Thank you both for your helpful advice. At some stage Windows 10 automatically deleted IE on my main computer in favour of Edge and it doesn't seem possible to reinstall it. On my other computer (also 10/Edge), IE is still there and indeed it is possible to select to run as IE but it ended up in another loop/freeze scenario to which Navionics seems prone, despite trying several times the workarounds suggested by Navionics itself. So I bit the bullet and installed Chrome on my main computer but had to temporarily select it as default browser to get Navionics Update to work. So the card is eventually updated, albeit with some hassle, until the next time, but hardly a plug and play process.
 
RichardS said:
That's rather unfair to Navionics when they have given you a perfectly good solution to a problem which is certainly not of their making.
Click to expand...

Hmm..apologies if that was tongue in cheek but if it wasn't I'll have to respectfully disagree :-) If anyone is writing a browser-based solution it's questionable competency if it only works in one browser. It seems as though there's only one browser it actually works in if there are "false error messages" produced by other browsers: Are those warnings of bad markup which many other browsers do compensate for and render content readably but Edge rejects? If so, that's Navionics's issue, not Microsoft's. If Edge barfs on perfectly legal markup then presumably there's a microsoft bugid logged which hopefully Navionics could point us at.

Certainly without Edge being actually *faulty*, a user shouldn't have to install 3rd party freeware to make a paid-for product work.

I *am* biased as I've been shocked by their incompetence in the past. The (undocumented) requirement to run their chart updater on windows 7/8 from an account with admin privileges? Their ludicrously clunky method of only "supporting" parter products for sonar charts? The insane "we want to be able to do ANYTHING!" security privileges demanded for their mobile app? Not my favourite outfit.
 
PeterBoater said:
Thank you both for your helpful advice. At some stage Windows 10 automatically deleted IE on my main computer in favour of Edge and it doesn't seem possible to reinstall it. On my other computer (also 10/Edge), IE is still there and indeed it is possible to select to run as IE but it ended up in another loop/freeze scenario to which Navionics seems prone, despite trying several times the workarounds suggested by Navionics itself. So I bit the bullet and installed Chrome on my main computer but had to temporarily select it as default browser to get Navionics Update to work. So the card is eventually updated, albeit with some hassle, until the next time, but hardly a plug and play process.
Click to expand...

I'm surprised. I've just bought a new PC with 8.1 pre-installed which I've updated to 10. This installed Edge. You can't find IE to run separately, but if you open Edge (I normally use Chrome!), go to navionics.com (or http://www.navionics.com/en/navionics-updates), then click on the 3 dots at top right, drop down menu includes "open with internet explorer." I'm not in a position to try whether it actually works for an update. (Note you can't select "open with IE" until you are on a particular web page, you can't do it from Edge's home screen.)
 
laika said:
Hmm..apologies if that was tongue in cheek but if it wasn't I'll have to respectfully disagree :-) If anyone is writing a browser-based solution it's questionable competency if it only works in one browser.
Click to expand...

Not tongue in cheek and generally I would agree with you but, in my experience, the Navionics update works on any browser in Vista / Win7/ Win8. The problem is that MS have changed something in Edge such that the update won't work in Edge but will still work in Chrome.

Richard
 
RichardS said:
Not tongue in cheek and generally I would agree with you but, in my experience, the Navionics update works on any browser in Vista / Win7/ Win8. The problem is that MS have changed something in Edge such that the update won't work in Edge but will still work in Chrome.

Richard
Click to expand...

...But IE is still available on Windows 10... Start Button..All Apps..Windows Accessories.. Internet Explorer
 
laika said:
If anyone is writing a browser-based solution it's questionable competency if it only works in one browser. It seems as though there's only one browser it actually works in if there are "false error messages" produced by other browsers: Are those warnings of bad markup which many other browsers do compensate for and render content readably but Edge rejects?
Click to expand...

I don't know what happens on Windows, but on Mac you have to install a weird binary plugin thingy that wants to run in your OS menu bar all the time. So the Navionics updater, though it comes to you through a browser, is not really a web app in the conventional sense. I doubt the problem is in their markup, but in the yucky interaction between browser and local binary tool thing. Pretty sure it doesn't work in Safari and I have to start Firefox to use it.

(Being a big vague and handwavey here since it's a couple of years since I installed it and it does generally work, albeit giving off strong "this is a shonky hack" vibes, so I don't remember the details.)

Pete
 
prv said:
I don't know what happens on Windows, but on Mac you have to install a weird binary plugin thingy that wants to run in your OS menu bar all the time.
Click to expand...

Which is precisely why I had no intentions of installing it on my mac and went for a windows VM instead...

Is anyone else disturbed by their android app's requirement to be able to control your phone, use all your accounts and access your contacts and the way it then uses your mobile bandwidth to pass a load of data to 3rd party marketing and analytics companies before you've hit "OK"?
 
Gladys said:
...But IE is still available on Windows 10... Start Button..All Apps..Windows Accessories.. Internet Explorer
Click to expand...

Did you stumble across that or have you found a good explanation/instruction resource for Win 10?
Having just gone straight up from Vista, never used Win 7, 8 or 8.1, I'm struggling a bit at the moment! Could do with an idiot's guide.
 
Plevier said:
Did you stumble across that or have you found a good explanation/instruction resource for Win 10?
Having just gone straight up from Vista, never used Win 7, 8 or 8.1, I'm struggling a bit at the moment! Could do with an idiot's guide.
Click to expand...

I've been on WIndows 7, 8, 8.1 and 10 Preview since October and found my way round. Two useful items that are very helpful; 1. Cortana, just type in what you want to find. 2. Quick navigation of all apps is available, so if you want to go to Windows Accessories, go start.. All Apps, then click on the 0-9, or A breaking the sections up. The alphabet comes up, and click on W, takes you to the list of apps under W....
 
Gladys said:
I've been on WIndows 7, 8, 8.1 and 10 Preview since October and found my way round. Two useful items that are very helpful; 1. Cortana, just type in what you want to find. 2. Quick navigation of all apps is available, so if you want to go to Windows Accessories, go start.. All Apps, then click on the 0-9, or A breaking the sections up. The alphabet comes up, and click on W, takes you to the list of apps under W....
Click to expand...

Not intending to turn this thread into a Windows discussion, just 1 more question, do you find the "tiles" are any use?
 
And now Chrome has blocked running Chart Installer, according to Navionics' own website.

Despite me having an 'Open with Internet Explorer' option on Edge's three dots dropdown menu, nothing happens. If I try to re-install IE, it says I already have it but it isn't listed under Windows Accessories either. In any case, Navionics has said that Chart Installer on IE doesn't work properly either.

Edited to add that I found that Windows 10/Edge installation had turned off IE (it didn't do this on another laptop I upgraded); I went to 'Turn Windows Features on or off' and turned IE on. However, after running Chart Installer on IE, it started OK but then claimed that my card was locked (write protected); it isn't and has no lock feature. Navionics said that Chart Installer on IE would have errors, and it sure does.
 
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Navionics now admits that Freshest Data/Chart Installer does not work, either not at all or with errors, on Edge, IE and Chrome. With the help of Navionics Technical Support, it works with Firefox. At some stage in the future, it will work with some or all other browsers but don't hold your breath.
 
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