laika
Well-Known Member
After an "over the air" upgrade to Android 4.4, Navionics stopped working on my phone. It dies after the "I accept" button on the "This program should not be used for navigation and we accept no responsibility for anything" screen. My phone is a nexus 4, not rooted, and the reference phone for recent Android development so along with my report to Navionics I also asked whether their app was known not to work on 4.4.
A week after reporting it a support person asked me for the information I had already supplied in my initial mail and which I resubmitted. They then informed me that the 3 year old product that I have is no longer supported and has been replaced with a new one which I must re-purchase. No acknowledgement of my question about 4.4 support.
Do I expect infinite updates? No. That would be unreasonable. Although their product FAQ does explicitly state:
No mention anywhere of limits on support life.
Navionics's argument though is that despite their current app being called the same thing (UK and Holland) and covering the same area it's actually a different app, so I have to re-purchase.
I don't use the phone app for navigation but I do use it for approximate tide times (when not near boat and almanac) and fantasy trip planning while on public transport.
Just something to bear in mind if considering updating your phone's OS and you rely on it as a backup nav device. Navionics aside, my phone is much smoother and apparently faster with 4.4 than 4.3.
A week after reporting it a support person asked me for the information I had already supplied in my initial mail and which I resubmitted. They then informed me that the 3 year old product that I have is no longer supported and has been replaced with a new one which I must re-purchase. No acknowledgement of my question about 4.4 support.
Do I expect infinite updates? No. That would be unreasonable. Although their product FAQ does explicitly state:
Q: What about updates?
A. Navionics Mobile software applications are frequently updated to provide even greater features and functionality. When a new update is available, it overrides the previous version in the Android Market and users are notified that an update is available for download. Navionics Mobile updates are currently FREE.
No mention anywhere of limits on support life.
Navionics's argument though is that despite their current app being called the same thing (UK and Holland) and covering the same area it's actually a different app, so I have to re-purchase.
I don't use the phone app for navigation but I do use it for approximate tide times (when not near boat and almanac) and fantasy trip planning while on public transport.
Just something to bear in mind if considering updating your phone's OS and you rely on it as a backup nav device. Navionics aside, my phone is much smoother and apparently faster with 4.4 than 4.3.