Nasa Marine

[Porthandbuoy]

Two weeks ago my Clipper depth sounder stopped working so I emailed Nasa Marine who asked me to send it in with a covering letter.
This I did, and despite being out of warranty by a couple of years they repaired it FOC and sent it back. All I had to do was pay the postage.
I fitted the display head and transducer back in the boat this morning and everything is working fine.
Hats off to Nasa Marine for their customer service.

Disclaimer: No affiliation other than as a satisfied customeer.

 

[LittleSister]

Yes, I have good service and advice from them in the past. Pleased to hear that continues.

 

[KevinV]

Ditto, not the prettiest, or most sophisticated of instruments but amazing service, down to supplying me with the (affordable) bits to repair a head unit myself.

 

[adamstjohn]

Their stuff is great isnt it, My clipper duet goes on an on. Think its 2o yrs old or so now

 

[veshengro]

Clipper Duet..Same here. Simple, accurate and seemingly bullet proof

 

[robmcg]

They are good at supporting their products. I sent them a navtex unit that turned out to have terminal circuit board corrosion. They replaced the bits it needed for a very reasonable price. Still going strong now.

 

[Snowgoose-1]

Great British company .
I'm happy with my instruments being stand alone units, buy that's just me .

 

[Cerebus]

Good to know.

Most of my gear is NASA.

 

[DanTribe]

Agree, excellent service. I once had a Navtex and a sounder fried by lightning, not their problem but they still gave me a very generous discount on new units. On another occasion I needed some guidance and the receptionist went and got an engineer from his bench to guide a numpty through the process.
I wish more manufacturers were as helpful.