more computer agro

[PhilF]

xp, wont recognise my user log in, where has it gone?,
worked last night
I can get into safe mode, but dont know what to look at, its all slowed down to a snail, it gets stuck at the windows xp log in window, the blue line stops for ever

 

[jerryat]

I hope it isn't the same problem as happened to me. Computer working fine one day, next day wouldn't allow log-in.

Turned out to be a faulty hard drive. As the computer was only about three weeks old it was replaced with a new one straightaway.

Hopefully your problem will be something much simpler.

 

[BrendanS]

It happens occasionally, and is a pig to fix.

First, boot normally, then press ctrl/alt/del three times when you get to splash screen. You may be lucky and a pop up box will appear, and you can enter username and password.

Morely likely the passwords file is corrupted

Try 1. Boot the system using safemode. 2. Go into control panel. 3. Go into user accounts. 4. click on a username. 5. Click on remove password. 6 repeat this (4 and 5) for each username 7. Reboot the system in normal mode.

If this doesn't work (may work on XP home, won't on XP pro) then there is a way of booting from a linux OS on a cd or dvd

 

[PhilF]

i'll try, thanks Brendan
restore has done nothing, thank goodness I copied all pics and videos and music last month

 

[BrendanS]

You can also try running this util from safemode

http://www.dougknox.com/xp/scripts_desc/fix_xp_logon.htm

 

[PhilF]

its freezing on the splash screen, but in safe mode, in the user environment it says cannot load the users profile, I have deleted the password, oh dear

 

[BrendanS]

in safe mode? or just in normal boot?

 

[PhilF]

normal boot freezes, safe mode doesnt load user profile

 

[DOK]

Get yourself a Mac /forums/images/graemlins/grin.gif

 

[PhilF]

why, is it raining

?

 

[BrendanS]

does safe mode let you do anything at all? Can you get to control panel?

are you using XP home or XP Pro?

 

[PhilF]

xp home, it lets me do most things, no internet, all quite slow
where do outlook exppress saved e mails live , they have disappeared, prob due to no user profile

 

[BrendanS]

have you tried removing passwords and running the script in safe mode?

 

[PhilF]

which script?

 

[BrendanS]

the one in the link I posted at 19:53. You'll need to put it on cd or floppy or something

 

[PhilF]

trying, it says default gina in use, DLL inuse MSgina.DLL

 

[BrendanS]

that's ok then, it would tell you if there was a problem.

did you try the removing passwords?

 

[PhilF]

yes I did remove them, it says detail, incorrect function, for user settings

 

[BrendanS]

Unless you have a friendly geek nearby, to go delving deeper in, which I can't really do from a distance, I suspect your best bet (given you copied off your data recently) is a reinstall of XP

 

[l'escargot]

[ QUOTE ]
Get yourself a Mac /forums/images/graemlins/grin.gif

[/ QUOTE ]

Why? Will that recognise his user log in?