Labour charge for replacing two seacocks.

[dom]

Which means the mistake was for 3 hour labour, plus VAT. Glad to hear they recognised the mistake and corrected it and that you are happy they didn't try to rip you off.

Paul, you'll be more familiar with this than most: what in your estimation is the normal hourly charge in boat maintenance across a number of skill sets at different levels of technical sophistication, e.g:

1. Complex Electrical, Engine Maintenance, Sophisticated Fibreglass & Gel?
2. Routine Yard Work: sea-cocks, etc.?
3. Antifouling & General Maintenance?

The reason I ask is that this £60ish +VAT p/h for general yard work seems very high to me. And I'm wondering what share of these charges are typically retained by closed-shop yards?

 

[[70521]]

Well, good news.

The labour was overcharged by £223.20 so is now a far more reasonable £297.60 (included the routing of the pipe which despite all being contained in the undersink cabinet would have been an impolite word)

Thanks to all of you for your input.

Had I had a problem I would have used all the comments as backup so thanks again.

Not explained, just a sincere apology from the M.D.

I 100% believe it was a genuine mistake, we are still friends :encouragement: and I will take my boat back there again for any remedial action.

Still grateful for the support here, it would have helped me immensely in the event of an argument but not needed.

That is a pity I was going to offer to pop up and do any work you wanted done on the boat, at those prices I'd be minted.

 

[ghostlymoron]

That is a pity I was going to offer to pop up and do any work you wanted done on the boat, at those prices I'd be minted.

You'd be better working at your local garage, have you checked their rates.

 

[[70521]]

You'd be better working at your local garage, have you checked their rates.

I am very happy with the local garage, they are an independent and not one of the main dealers.