Joe_Cole
New member
I've just got a new set of sails from Kemps. I fitted the main last weekend but couldn't get the genoa on (Luff rope too tight a fit)
I phoned Kemps on Tuesday and they very quickly spotted what was wrong. Their fault and they admitted it without any bullshit. Sail was picked up same day, corrected yesterday and returned to me today.
Mistakes happen from time to time, but when the supplier sorts it out like that I can't complain. Ten out of ten to Kemps.
I'm really looking forward to trying them out this weekend!
Joe
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I phoned Kemps on Tuesday and they very quickly spotted what was wrong. Their fault and they admitted it without any bullshit. Sail was picked up same day, corrected yesterday and returned to me today.
Mistakes happen from time to time, but when the supplier sorts it out like that I can't complain. Ten out of ten to Kemps.
I'm really looking forward to trying them out this weekend!
Joe
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