Is it worth getting a quote to fix an Icom handheld

I'm surprised at the number of people who've had problems with their Icom radios - I always thought Icom were a decent make, on a par with Standard Horizon.
 
They are better than SH... there is one handheld (m33) that has a fault. The customer service I received (for 3 different radio sets) means I will never buy a different VHF make.
 
Catamaran said:
They are better than SH... there is one handheld (m33) that has a fault. The customer service I received (for 3 different radio sets) means I will never buy a different VHF make.
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Mine was fixed for free as well. Top quality product. Got rid of my other brands and only have ICOM now.
 
FairweatherDave said:
Well out of warranty (might be 12 years old -ish) but barely used, my Icom sends but doesn't receive. I think it is an M33 or something. I know new ones are under a £100. Is it worth contacting Icom? Recommendations for repairer in Brighton or Portsmouth area? Cheers Dave
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Let us know how you get on Dave. If they fix a 12 year old radio I will be impressed.

If they fix it for nothing I will never consider any other brand!
 
ICOM have a reputation for 1st class support across all their range, aviation, ham radio and marine etc and have for many years
 
doug748 said:
Let us know how you get on Dave. If they fix a 12 year old radio I will be impressed.

If they fix it for nothing I will never consider any other brand!
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Received it back today all fixed for free. (Posted it a week ago).
The only part replaced/item listed on the no charge invoice was a ceramic filter.
Happy days! Impressed with the service.
 
Daverw said:
ICOM have a reputation for 1st class support across all their range, aviation, ham radio and marine etc and have for many years
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The display with my main unit packed up. Rang them up and explained the problem. They repaired it for a small fee whilst I waited and also updated the software. Most impressed with service and the person who did it. I'm also finding Raymarine technical help very good with their products.
 
Boathook said:
The display with my main unit packed up. Rang them up and explained the problem. They repaired it for a small fee whilst I waited and also updated the software. Most impressed with service and the person who did it. I'm also finding Raymarine technical help very good with their products.
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That's a giant leap forward for Raymarine then, they have historically been less than useful. Other companies with outstanding support include Garmin and Standard Horizon.
 
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