industry praise after an incident

gary111160

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Joined
25 May 2006
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244
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Boat in Port Dinorwic, North wales
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On Tuesday enjoyed a cruise in calm seas heading towards Fowey.

At 12.30 picked up a large discarded rope round port drive. Result lost drive in that leg. Limped back to falmouth on one engine.

By 4.30 boat lifted and large rope removed and something broken in leg. Premier Falmouth lifted. So blocked of for investigation. Duo props also very knackered.

Within the hour Falmouth Yacht Brokers have been to inspect and confirm a part in lower leg has done its job and broken up to save major expense within the leg had the drive shaft gone and need nw set of duo props.

On to insurance brokers, A-plan and insurer towergate. Yes its covered apart from excess (£300) get quotes along with claim form via fax and within 24 hours all aok including lift out and re-launch. Today all work completed and back in water 4pm tomorrow. Thats just three days from incident.

Big thank you to Mark and team at Falmouth Premier Marina, Royston and Dave at Falmouth Yacht Brokers, and Karl at A-Plan insurance and Towergate.

With everyone working together a fantastic outcome and all my costs were met without question and my insurance costs were far cheaper than anyone else I tried.

Thanks to all involved if you follow this forum and genuine recommendation to other forum members.

Cheers Gary /forums/images/graemlins/smile.gif /forums/images/graemlins/smile.gif
 
I have to say I use A-Plan for my car insurance and they're fantastic. I had a smash a long while ago and the insurer's approved repairer bodged it, but the problems took over a year to surface. A-Plan's claims handler fought it for me and recovered a large portion of the costs from the repairer.
 
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