Hudson Marine

Malabarista

Malabarista

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Hi
Sorry if this sounds like blatant advertising. I would like to say that i am just a happy customer and have no affiliation etc etc.
I have just handed over several buckets of boat tokens to Dave at Hudson Marine in Mercury harbour. In return i have received not only a lot of shiny electronics and gizmos but also an enormous amount of advice. David not only told us the best/ cheapest way to achieve what we desired from the electronics package but also went so far as to actually lay out all the kit on the shop floor and demonstrate where all the cables and connectors connected. He is also going to check my installation when i ( think) i am finished and check that all is working as it should.
He has definitely gone beyond the realms of ‘normal’ customer service and I believe that such an effort deserves recognition.
So, if you are looking to upgrade or replace your electronics i can highly recommend Hudson Marine.
Dave
 
I’m afraid I mostly buy stuff like this on “best price available online”.

Hudson not-infrequently win that one too, though, so I would second your endorsement :D

Pete
 
I have not had many dealings with them, but I must say that all that I have had have been positive experiences.
 
I am in “hover” mode at the moment wondering whether or not to upgrade my whole boat.

He has been helpful on the phone and his website is very clear to the point of being able to view PDF operating manuals for the items I have looked at.

:encouragement:
 
I think I've "+1"-ed similar posts before but doesn't harm to do it again. David is knowledgeable, gives sound advice and follows up on things. Hudson pull off the trick of being a quality traditional full-service marine electronics outfit with Interweb pricing. All the boat electronics I've bought over the past 9 years I've bought from Hudson and they'll be my first stop when I want to upgrade something else.
 
Yup, Dave is definitely not "normal" - thank goodness!

I am just about to start my third major electronics re-fit with him.
 
I bought a wheel pilot from them a couple of years ago as the price was better than on-line or Marine Superstore. He was kind enough to even check that the latest software from Raymarine was installed saving me the problem. I thought that on a cold and soggy February Monday morning I would have the place to myself. Nope, lots of customers came and went whilst I was there.

Pete
 
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Sorry to say that my experience with them has not been nearly as positive. Ranging from"just because we have the item on our web site doesn't men we actually stock it' - direct quote, to some frankly poor advice.

No worse than many electronics dealers but certainly no better,
 
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Caladh said:
Always been very helpful but you'll never get a discount from David !!
Click to expand...

Well, that’s a shame considering how many items I was considering buying.

The very least I’d expect would be a total package price.

Hey ho.

Other dealers are available :ambivalence:
 
XDC said:
Well, that’s a shame considering how many items I was considering buying.

The very least I’d expect would be a total package price.

Hey ho.

Other dealers are available :ambivalence:
Click to expand...

Have you asked? Hudson used to give me a decent discount off list price with a bit of haggling. After the change to focus on Interweb the discounts they advertise at are about the same as the maximum discounts they used to give before, just without the need to haggle. So I think Bru's conclusion is correct. There might be more latitude with a big package though: I've only bought individual items since they went Interweb.
 
XDC said:
Well, that’s a shame considering how many items I was considering buying.
Click to expand...

...

laika said:
After the change to focus on Interweb the discounts they advertise at are about the same as the maximum discounts they used to give before, just without the need to haggle..
Click to expand...

Exactly

That's the point. They don't do discounts because their prices are already as discounted as they can afford them to be. The price you see is the price you pay, no hassle, no haggle.

If you can beat it, fair enough - and sometimes (but not often) I did albeit with the caveat that it often meant waiting weeks for the delivery instead of days (not always a problem)
 
I bought from Hudson mainly on price and Im very glad I did as they were super helpful when my ‘plug and play’ didn’t just quite work out - until I had a quick and very helpful chat with them.

Definately recommend them.
 
Caladh said:
Always been very helpful but you'll never get a discount from David !!
Click to expand...

laika said:
Have you asked? Hudson used to give me a decent discount off list price with a bit of haggling. After the change to focus on Interweb the discounts they advertise at are about the same as the maximum discounts they used to give before, just without the need to haggle. So I think Bru's conclusion is correct. There might be more latitude with a big package though: I've only bought individual items since they went Interweb.
Click to expand...

Bru said:
That's the point. They don't do discounts because their prices are already as discounted as they can afford them to be. The price you see is the price you pay, no hassle, no haggle.

If you can beat it, fair enough - and sometimes (but not often) I did albeit with the caveat that it often meant waiting weeks for the delivery instead of days (not always a problem)
Click to expand...

Don’t give discounts, do give discounts, don’t give discounts.

I think I’ll stop reading and just ask.

Somewhat confusing thread :confused:
 
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