Giblets
Well-Known Member
Also with GJW but as my little boat is worth less than £2K there was no mention of a survey.
GJW Direct
- Thread starter BarryH
- Start date
tom_sail
Well-Known Member
I'm with GJW only been with them for a year and no problems at all. I thought £7 to post a policy a bit steep mind you.
Regarding a survey, they were quite strict with me. ie. The survey must come from the surveyor and not be emailed as it's easy to change. So we had to ask the surveyor to post them a copy with a covering letter.
Regarding a survey, they were quite strict with me. ie. The survey must come from the surveyor and not be emailed as it's easy to change. So we had to ask the surveyor to post them a copy with a covering letter.
benlui
Well-Known Member
See below link to my previous post on GJW.
Ive been with GJW now 5 years and unfortunately have had 2 claims. The last claim (small claim), just settled this week gone which was for vandalism & theft.
I have to say, i do pay more for my policy than i would with others however, this is the best insurer i've EVER dealt with.
They are SUPER helpful & very professional in a claim situation.
Three years ago i was dis-masted and the boat itself suffered a lot of damage. These guys went above and beyond their duties, i could never thank them enough. i'de rather pay more any day for a top class insurer than a cheap one that are nothing but trouble when you need them.
The only problem i can find with GJW is that i cant insure my house, cars, and everything else with them!
They were very flexible when i wanted to insure my boat on a mooring all year around, and in general any requests i've had, they work with you to resolve same where possible. As for the Survey, my boat is 32 years old, they do require one every 5 years. but were flexible with this also.
There are there when you need them in stressful times which to me is no. one.
I couldn't say enough good things about them.
Heres the link on my previous post.
http://www.ybw.com/forums/showthread.php?t=182647
Ive been with GJW now 5 years and unfortunately have had 2 claims. The last claim (small claim), just settled this week gone which was for vandalism & theft.
I have to say, i do pay more for my policy than i would with others however, this is the best insurer i've EVER dealt with.
They are SUPER helpful & very professional in a claim situation.
Three years ago i was dis-masted and the boat itself suffered a lot of damage. These guys went above and beyond their duties, i could never thank them enough. i'de rather pay more any day for a top class insurer than a cheap one that are nothing but trouble when you need them.
The only problem i can find with GJW is that i cant insure my house, cars, and everything else with them!
They were very flexible when i wanted to insure my boat on a mooring all year around, and in general any requests i've had, they work with you to resolve same where possible. As for the Survey, my boat is 32 years old, they do require one every 5 years. but were flexible with this also.
There are there when you need them in stressful times which to me is no. one.
I couldn't say enough good things about them.
Heres the link on my previous post.
http://www.ybw.com/forums/showthread.php?t=182647
Trop Cher
Well-Known Member
I insure with GJW, last boat didn't require a survey just a condition report, boat value 6K. Current boat (value 55K) had been surveyed before purshase but don't remember them asking for a copy of survey.
Unfortunately I did have to make a claim six weeks into the new policy, I posted the claim with one quote for the work on a Friday and received an email on the following Monday afternoon giving the go ahead to have the work done. The email also stating that I shouldn't have to pay any excess as they would be claiming against a third party.
Thought that was first class service from an insurance company, also their prices are generally pretty good too.
Unfortunately I did have to make a claim six weeks into the new policy, I posted the claim with one quote for the work on a Friday and received an email on the following Monday afternoon giving the go ahead to have the work done. The email also stating that I shouldn't have to pay any excess as they would be claiming against a third party.
Thought that was first class service from an insurance company, also their prices are generally pretty good too.
[2574]
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I've been with GJW since 1995 and had one claim in that time. Excellent service, absolutely no complaints.
Philiz
Well-Known Member
Reassuring to hear all these positive comments as we are also with GJW. We've not had a claim thankfully, but I know a couple of folk that have, all went without any hitches. I noticed our policy didn't cover us for Ireland, I rang them up and they included it with no extra charges or quibbles.
nathanlee
Well-Known Member
Last two times I've tried to get insurance with them, they taken all my details over the phone, in quite some depth, then sent a blank form out to me, so I can start again with the very same questions.
I used mercia too once. I arranged the insurance just before I set off on a 4 month trip. When I returned from the trip, I found a letter delivered to the address I gave them informing that my insurance was cancelled because I hadn't returned the paper work, so I did half the trip unknowingly uninsured.
Marine insurance industry is basically just **** compared to motor insurance.
Not helped with your problem, I know, but I felt the need for a rant
JimC
Well-Known Member
I've been insured with GJW for several years. Had first claim last year and it was very promptly and professionally dealt with. I would recommend them.
Sans Bateau
Well-Known Member
Just as a note in addition to my earlier post, I have a note on my renewal documents informing me that when my boat is 20years old (next year) a full out of the water survey will be needed.
benlui
Well-Known Member
Last two times I've tried to get insurance with them, they taken all my details over the phone, in quite some depth, then sent a blank form out to me, so I can start again with the very same questions.
I used mercia too once. I arranged the insurance just before I set off on a 4 month trip. When I returned from the trip, I found a letter delivered to the address I gave them informing that my insurance was cancelled because I hadn't returned the paper work, so I did half the trip unknowingly uninsured.
Marine insurance industry is basically just **** compared to motor insurance.
Not helped with your problem, I know, but I felt the need for a rant
That's quiet annoying to say the least.
As for car insurance, i've yet to see or hear of a happy ending when it comes to a claim.
onesea
Well-Known Member
They seem to have flexible rules, I emailed my survey to them. They where quite happy to accept it, as for work to be done as per surveyors recommendations.
I told them that I did not want to do it all till I had used the boat and knew how I wanted to do it.
Obviously some I would do as they where safety, I mentioned they said no problem.
I know when looking for boats I asked a couple of times about what would need a survey or not and I think the answer seemed to change!
I had same from Car insurance company, I went away. They cancelled my insurance wanted to considerably increase my premium and then more so because they had cancelled my insurance!
I had written to them explaining my situation, when I posted all there paper work in (I had copy of letter in front of me). I asked several times to speak to a supervisor refused.
So in the end I asked if they had a letter from me dated xxxx and did they have this call recorded answer came back yes. So I replied with "Thank you, this call need not continue any further the next communication you will have is from my solicitor, good day." 5 mins later phone call all resolved.
Bought a car, it was written of in an accident 3 months later. Book Value was higher than I paid for the car received nearly twice what I paid for the car...
Actually with insurance company that cancelled my policy!
Last edited:
benlui
Well-Known Member
Your pretty lucky. My car was written off by a friend who was covered on my policy, and i was offered 50% the value of the car. it wasn't a typical family car, more prestige but 7 years old at the time, and i almost ended up taking my insurer to Court and eventually got them on the following grounds.
They state in the contract that in the event of a write off, they would replace my car like for like however, i couldn't find any car in the UK or IRL for their offered price. so they were breaking their contract and i pointed this out, threatened to sue them, and wala! Problem solved. But it did all take a bit of time!
Most cases i hear RE motor claims, actual get less than they think their car was worth.
samwise
Well-Known Member
GJW excellent. Settled our only claim promptly and with no fuss. No hassles with extending cruising areas as our cruise progresses. Premiums competitive
BarryH
Well-Known Member
It seems an overwhelming vote for GJW. I'll be sending the completed "Owners Condition Report" off with the rest of the gumph and a payment option form.
Heres hoping I'll never have to call on their services for a claim......
Thanks for the input people, much appreciated
Heres hoping I'll never have to call on their services for a claim......
Thanks for the input people, much appreciated
galleni
Member
Barry H,
I have been insured with GJW and have made a claim when my boat was damaged in Barcelona. They were very efficient and no hassel.
I have been insured with GJW and have made a claim when my boat was damaged in Barcelona. They were very efficient and no hassel.
Clyde_Wanderer
Well-Known Member
Yes, I am insured with them.
No, They have been good to deal with.
Yes, I am currently claiming for a whole mast/rigging setup, among other repairs and equipment,they are very helpfull.
They rquire a survey every seven years and even let me postpone the survey for a year, and have not required the next one to be in six yrs.
I had it surveyed oct 10.
C_W
Giblets
Well-Known Member
Barry, you are aware that if you are a member of the Leisure Owners Association then GJW give a discount on the premium price.
BarryH
Well-Known Member
No wasn't aware of that, bit late now too as all the gumph has been sent off and payment made. Can I kick myself without falling over?
binch
Well-Known Member
GJW
Insured here for 25 years
Had one big claim for our 80 ton schooner.
Grounded on genuinely unmarked and uncharted bank at HW springs. We stayed on board for 24 days and then found two large trawlers to pull us off the bank during a high pressure anti-cyclone.
On phone GJW accepted cost of tow and a survey for damage and paid up a fairly large sum within days.
Very gratified.
Insured here for 25 years
Had one big claim for our 80 ton schooner.
Grounded on genuinely unmarked and uncharted bank at HW springs. We stayed on board for 24 days and then found two large trawlers to pull us off the bank during a high pressure anti-cyclone.
On phone GJW accepted cost of tow and a survey for damage and paid up a fairly large sum within days.
Very gratified.
Stork_III
Well-Known Member
Phone them they may give a refund, they are that sort of company.
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