Garmin Express and Ordering Chart Updates

[[70521]]

I am attempting to order a chart update viat Garmin Express and every time I place an order if comes back with 'Invalid information entered. Please try again' and says the billing address is missing. Has anybody else had this issue and was able to fix it?

 

[john_q]

Yes and I got no help on this from Garmin when I sent them full details of the issues they just asked for the same information that I had supplied originally

 

[[70521]]

Yes and I got no help on this from Garmin when I sent them full details of the issues they just asked for the same information that I had supplied originally

That does not sound good.

 

[PeterV]

I’ve always had very helpful responses from enquiries to Garmin so I should ask them.

 

[[70521]]

UPDATE

Been in contact with Garmin, they thought it might be spaces in the billing address but no. They are sending a SD card with the updated chart and I'm a happy skipper.