Garmin - excellent service!!

fjweaver

Member
Joined
16 May 2001
Messages
256
Location
Middlesex
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I've been having an intermittent problem acquiring satellites on my Garmin 120XL GPS. Spoke to the Garmin techies over the phone and tried everything they suggested (Ezinit, etc) but still had the problem.

I took it into their place in Romsey on Thursday & said I was down that way for a couple of days – the chap (Glyn Roberts) said he’d put it on priority.

Within 2 hours he phoned to say that they’d run tests & there was a problem with my antenna.

They gave me a new antenna & no charges for looking at it

A very good service I’d say for an out of warranty (and discontinued) item


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tugboat

New member
Joined
1 May 2004
Messages
1,474
Location
Devon
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I had one of the old Garmin 75s which developed a glitch some years ago. Garmin did a free upgrade on the software for me and were really helpful. I've read lots of letters from others who have had similar experience. Top outfit. Shame others don't give that sort of aftersales service.

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