Garmin Bluechart Mobile paid update

[viva]

About 3mths ago I bought the NW Europe chart for the Garmin mobile app for iPad. It cost about £50. The app is now alerting me to a chart update that has to be paid for and costs £74.99. This is outrageous.

 

[Storyline]

That does seem a rip off. I really like Garmin dedicated hardware but it appears to me that for mobile charting there are better value for money solutions.

 

[FishyInverness]

Yup, they've just announced a price increase for all European Regions and discontinued the discounted update scheme for existing customers on the mobile charts.

The official line states "Due to an increase in Third Party royalties some of the BlueChart® Mobile chart regions show a price increase." - same reason given for the discontinuation of the discount update scheme.

 

[viva]

Yup, they've just announced a price increase for all European Regions and discontinued the discounted update scheme for existing customers on the mobile charts.

The official line states "Due to an increase in Third Party royalties some of the BlueChart® Mobile chart regions show a price increase." - same reason given for the discontinuation of the discount update scheme.

Hmm so why is the price in the US $30?

 

[FishyInverness]

A good question, but unfortunately one I can't answer.....maybe put the question to Garmin directly? :

http://www.garmin.com/uk/company/contact_us/

 

[BERT T]

Hmm so why is the price in the US $30?

Reason is we live in RIP OFF BRITAIN.

 

[viva]

A good question, but unfortunately one I can't answer.....maybe put the question to Garmin directly? :

http://www.garmin.com/uk/company/contact_us/

Yes I did contact Garmin in the first instance. This is how they responded

Thank you for contacting Garmin Europe.

I am sorry to hear that you are not happy with the price of our BlueChart Mobile products. Garmin have recently competed a review of our BlueChart Mobile product line and have taken the decision to increase the price of this mapping product to £74.99.




I am sorry for any inconvenience caused.

 

[FishyInverness]

Yes I did contact Garmin in the first instance. This is how they responded

Thank you for contacting Garmin Europe.

I am sorry to hear that you are not happy with the price of our BlueChart Mobile products. Garmin have recently competed a review of our BlueChart Mobile product line and have taken the decision to increase the price of this mapping product to £74.99.




I am sorry for any inconvenience caused.

Oh, with that response I can understand your frustration, not apparently a very customer-centric response. Did you ask them why in the U.S. it is still at $30.00?

 

[Trundlebug]

Yes I did contact Garmin in the first instance. This is how they responded

Thank you for contacting Garmin Europe.

I am sorry to hear that you are not happy with the price of our BlueChart Mobile products. Garmin have recently competed a review of our BlueChart Mobile product line and have taken the decision to increase the price of this mapping product to £74.99.




I am sorry for any inconvenience caused.

Oh, so that's all right then.
Seems like a very politically obtuse answer from them
HOW ABOUT ANSWERING THE QUESTION!!