Otter
Well-Known Member
Never understood the thinking behind this.
We will offer you a competitive price only if and when you bother to check prices elsewhere first.
What is this? Some sort of tax on the stupid?
I much prefer to spend my hard earned at a place that can be troubled to offer me a good deal right off the bat.
These days, more often than not, that is Seamark Nunn.
Let's make a conservative assumption that Foxs chandlery - way the biggest on the East Coast - have 1,000 different items in stock, got to be more than that but that's the minimum. What you're expecting them to do is each day check all of those prices against every single chandlery within an hours drive. How exactly? And who is going to pay for the person hours each day, even laughably suggesting that it's possible?
Instead they try to get it right but say up front that if you've spotted cheaper elsewhere they'll at least match or better that price. What on earth is wrong with that? And each time I've asked if there's room for a discount on a large ticket item I've had an honest yes/no answer. I needed a fridge and a cooker, I said how much the online prices were and they matched on the fridge and still made a few quid but couldn't match anywhere near the cooker price without loosing money. Not their fault, some offshoot of marine megashop had bought a couple of hundred at el cheapo prices.
If Foxs were routinely more expensive than elsewhere I'd say you had a point. And I agree, henry is the business.
The brokerage on the other hand is an acquired taste, I've tried to buy two boats through them and both times they didn't bother to put my increased offer to the vendor. They think they know best. Titchmarsh are the complete opposite, the most helpful and tenacious brokers around. A real shame SWMBO wouldn't let me buy the Trintella. Actually she was right