boatone
Well-Known Member
Following received from EA Waterways Operations Manager :
Suspension of River Thames River Conditions email updates
Dear Subscriber
Although the River Thames Conditions website itself is working normally, and continues to display real time river condition information to help ensure you can enjoy the river safely, technical issues mean we can no longer send out emails advising recipients of any changes to the information.
The way the website was set up means these technical issues cannot be fixed without a complete overhaul of the site, which will be costly. We are therefore exploring alternative options.
Until such time as we may be able to issue email updates again, please ensure you always visit the website to check the river conditions before venturing out on the river. If yellow or red warnings are being displayed, please heed the advice relating to them to keep yourself and your passengers safe from harm, and your boat safe from damage. Please remember to refresh the page each time you log in so that you see the most up to date information.
This email has been sent to you from a corporate email account. We can only send emails to small groups of recipients from this account, and have to do so manually. We have had to send this message many times over to small batches of recipients to reach all 5000 River Thames Conditions registered subscribers. As you can imagine, this was an extremely time-consuming exercise. It was justified on this occasion, as it was important we let you know about this issue, but using this account to send out multiple emails on a regular basis such as river condition emails is not viable.
We will update you when there is something significant to report, but for now, this is all the information we can share.
Thank you.