Dufour Manufacturer support woeful. My 36P

[Farmerwilliam]

Does anyone out there have a direct helpful contact at Dufour in La Rochelle. I have tried emailing the UK agent (Universal) and Dufour directly several times but they both totally blank me. I expect they would be more responsive if I was wanting to buy a new boat! Next time I think I will buy an X Yacht or J boat.

I am looking to buy an inner forestay deck strongpoint kit that is clearly shown on the manual and some sisterships have factory fitted.

Any help greatly appreciate .

 

[KevinV]

I think there have been some changes to spam filters - quite a few emails of mine (in and out) are ending up in spam at the moment. Have you tried calling them?

 

[Ian_Rob]

Not withstanding the added confidence of buying the OEM kit, aren’t all the parts available separately and perhaps more cheaply elsewhere?

 

[Ian_Rob]

Easy enough to make a backing plate and buy a double folding pad like this Wichard Double Folding Pad Eye but check the loadings.

 

[Alex_Blackwood]

Does anyone out there have a direct helpful contact at Dufour in La Rochelle. I have tried emailing the UK agent (Universal) and Dufour directly several times but they both totally blank me. I expect they would be more responsive if I was wanting to buy a new boat! Next time I think I will buy an X Yacht or J boat.

I am looking to buy an inner forestay deck strongpoint kit that is clearly shown on the manual and some sisterships have factory fitted.

Any help greatly appreciate .

Have you checked your "Spam" folders??

 

[Farmerwilliam]

Thanks guys. I have now established contact with the UK Dufour agent who has promised to try to get a response from Dufour.

I appreciate that it may be better to get the parts from Wichard and to fabricate a backing plate. However, I need to understand how best to key in to the existing strongpoint (assuming some structural enhancement of the bulkhead) and to check that it is safe for big loads.

 

[jwilson]

Is that point on the deck actually intended for an inner forestay: might it be intended for spinnaker guys instead - probably lower loading?

 

[Farmerwilliam]

Yes I want to check that. In the manual it is described as as “running forestay chainplate” which suggests it is appropriate.