DISASTER!! HELP, Dented hull

Happy1 · 12 Apr 2003

OH DEAR!! WHAT NEXT!! With great thanks to Derek (Canboria) we got the boat out of the water and on to the trailer, the trailer has NOT been set up for the boat and all the rollers and bunks are the wrong heights, madening when I specifically asked the dealer to check this having seen an article about either on here or Ribnet. Anyway we could see where all the anti-foul was buggered up after the last launch escapade. I took Derek back to the marina and then my elder son who had come to help asked if he could have a McDonalds, anyway there is a drive through one at the end of the Medway tunnel, yes you have guessed it, but wrong NO I didn't go through the drive through I parked at the side. I went to do my vehicle check as someone had mentioned as we had only done about two miles. I went round the vehicle and in the sunshine I noticed a dent in the side of the boat above the water line on the Port side two thirds of the way to the front, BUT the dent was outwards!! with no signs of any damage, cracked paint e.t.c. I looked inside the cuddy cabin, it is lined with white furry stuff so I could not see what it was, there was no sign of anything inside that could have done this. WHAT could it be? IF the dealer had polished the boat as he promised anyone would have seen it as your hand would run over a lump. Anyway I was MAD as ever as I have had it up to my eyebrows with the service I have had, I rang the dealer and told them I was making an official complaint to Glastron in the USA, as the trailer had not been done properly, th engine has an alarm going, the tap doesn't wor, the Decal on one side is flapping off, the anti-foul is fouled, no hour meter was fitted as promised, e.t.c e.t.c

So I have the boat at home, I am now giving it a good rinse and wash, Oh! does anyone know how the ear things work on the engine that you put the hose on to, I have them and would like to rinse the engine out but will wait for someone to tell me what to do.

Thank you in anticipation as always, good kind friends /forums/images/icons/wink.gif

I will soon be ready to spend next weekend on a bloody farm in a field moo, moo [laugh[]

<hr width=100% size=1> "You only see what you recognise, and you only recognise what you know"

lanason · 12 Apr 2003

O dear, O dear O dear ...... the excitment that you have.

Anyway the mufflers should be placed around the water intakes which are usually at the bottom of the leg on the bow side ...... i.e. opposite side from the prop. Put them over the intakes and turn the tap on - water will leak out but dont worry.

Start the engine and the water will be drawn in from the mufflers and through the system - flushing and cooling at the same time - keep an eye on the temp gauge to make sure all is working OK.

Good luck .........

<hr width=100% size=1>Adrian
<A target="_blank" HREF=http://www.arweb.co.uk/argallery/kelisha>More Pics of Kelisha</A> /forums/images/icons/smile.gif

Happy1 · 12 Apr 2003

Thanks Lanason, did all that went well apart from the fumes filling my new prop bag!!!! I never knew the bloody exhaust came out the nut in the middle of the prop, well you live and learn. Should not have left the front door open, my wife has been very sleepy since I started the engine up /forums/images/icons/laugh.gif

Anyway I have been at it with my special polish and new orbital polisher, it certainly takes the pain out of rubbing, see :-

<A target="_blank" HREF=http://www.screwfix.com/app/sfd/cat/pro.jsp?id=10169&ts=69351>http://www.screwfix.com/app/sfd/cat/pro.jsp?id=10169&ts=69351</A>

Thanks again.

<hr width=100% size=1> "You only see what you recognise, and you only recognise what you know"

Happy1 · 12 Apr 2003

Risk assessment

Does anyone know a good structural engineer, I must get the vessel checked before I go out in it again, it could be a major structural fault that could put us at severe risk!

<hr width=100% size=1> "You only see what you recognise, and you only recognise what you know"

BarryH · 12 Apr 2003

Re: Risk assessment

I wouldn't bother with one yet, get the dealers back now!! Don't use the boat till they have had a look at it. If you've told them about it today, if they're worth their salt, they'll be with you monday, tuesday at the latest.

Whats the hull warrenty period. To me it shows that the PDI is pretty shoddy, unless of course you've hit summink or bashed it from inside!. I've not seen GRP dent before. If impact damage that has caused deflection then at best you se nuffin, or star cracking of the gel coat at worst you see a hole. So I would def get the dealers back. It could be summink to do with when the hull was moulded.

Don't sound good though. If they can't do something basic like adjusting the bunks and rollers on the trailer, what chance have you got with repairs!!

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lanason · 12 Apr 2003

Oh by the way - if you have a prop bag (which I dont) take it off first as the exhaust may come out the prop !!! /forums/images/icons/wink.gif

<hr width=100% size=1>Adrian
<A target="_blank" HREF=http://www.arweb.co.uk/argallery/kelisha>More Pics of Kelisha</A> /forums/images/icons/smile.gif

Happy1 · 12 Apr 2003

Re: Risk assessment

Barry, the dent is not realy a dent, more of a lump like someone has elbowed it from onside. That is impossible because of all the lining e.t.c. and the fact that if you bashed something like the hull you would expect it to crack!

I see a large name and shame coming on soon /forums/images/icons/wink.gif

<hr width=100% size=1> "You only see what you recognise, and you only recognise what you know"

Happy1 · 12 Apr 2003

Thanks, I will bear that in mind /forums/images/icons/laugh.gif

P.S. why is it more than £10 for a small orange nylon bag !!!!!!!!!!!!!!!!!!!!!!! called a prop bag. THEFT I SAY, sainsbury bag would have done Eh Barry!!

<hr width=100% size=1> "You only see what you recognise, and you only recognise what you know"

BarryH · 12 Apr 2003

Re: Risk assessment

Well thats what I said. GRP can take minor bumps and not show any cracking, depemds on what you bump into. I'd still call the dealer. Whats the bump like. Minor as in "what bump, I cant see no bump" or is it "Look at the effing bumps on that!". Or is it more of a ripple cos its a mass produced boat and maybe the moulds coming the the end of its life. Can yer take a piccy of the bump or is it not a photogenic bump and maybe a bit shy. Is it an isolated little bump or run from gunnel to chine sort a bump, I need to know what yer bumps like! Won't say I can help just wanna see yer bump!

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Happy1 · 12 Apr 2003

What rights do I have?

I would like to know what rights I have when I confront the dealer again on Monday. I agree that the PDI could not have been done properly, i only saw the boat briefley while we were launching it, it has been in the water since then, it was so obvious to see when it was on the trailer today.

Can lumps be prepared, should I get an independent report, can I ask for a new hull or boat, what should I expect from the dealer after all this inconvenience and stress I have been through. Should I send a formal letter pointing out all the disasters so far to Glastron HQ in the USA ?

Should I give up boating and leave you lot alone? /forums/images/icons/wink.gif Perhaps I am jinxed /forums/images/icons/shocked.gif

<hr width=100% size=1> "You only see what you recognise, and you only recognise what you know"

Happy1 · 12 Apr 2003

Re: Risk assessment

It's a bit like 'look at that effin bump I ain't going on that dangerous boat!!' No it is actually a 'Oh! whay is that lump sticking out of the side of the boat'. I will try to photograph it tomorrow and e-mail you the photo for your expert opinion.

<hr width=100% size=1> "You only see what you recognise, and you only recognise what you know"

BarryH · 12 Apr 2003

Re: What rights do I have?

Still haven't said what hull warrenty that you got with the boat, none, 1 year, 5 year, lifetime.......yeah, OK last onr bit improbable I know. Whats the dealer said to you when you phoned'em.

Going back to this bump. Does it "breathe" when you press on it. Is it hard, soft, hollow to the "tap" or solid. Come on need more info on yer bump.

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lanason · 12 Apr 2003

Re: What rights do I have?

Have you paid for the boat yet ?? if not then withhold until fixed

<hr width=100% size=1>Adrian
<A target="_blank" HREF=http://www.arweb.co.uk/argallery/kelisha>More Pics of Kelisha</A> /forums/images/icons/smile.gif

Happy1 · 12 Apr 2003

Re: What rights do I have?

Feels solid like normal hull, but if you wipe hand across hull it is so easy to feel the lump. I have 5 years warranty on the hull from Glastron, started 23/3/03.

<hr width=100% size=1> "You only see what you recognise, and you only recognise what you know"

Happy1 · 12 Apr 2003

Re: What rights do I have?

I paid all the money by cheque 10 days before I got the boat but witheld £1,000 until delivery, even on delivery there were a few things wrong, but I handed over the £1,000 as I felt the dealer would appreciate the fact that I had done this trusting him to sort things out. I must say things are being sorted out but I still keep finding others. Perhaps I should have kept that money!! However I am still waiting for my £660 camper canvas to arrive from Glastron in the USA, I have paid 10% deposit on that, so still owe the rest, but I will wait until that is fitted to the boat and I have FULLY checked it before I pass over any more cash. I would have thought they would give me a discount on that after all the aggro I have had. I still have to wait until the 30/4/03 for the Volvo engineer to fix the alarm!!

<hr width=100% size=1> "You only see what you recognise, and you only recognise what you know"

BarryH · 12 Apr 2003

Re: What rights do I have?

If it were me, Id insist that they came either monday or tuesday at the latest with a surveyor or someone in the know to see if its safe to use. Then decide wevver you want to use it over the Bankhollyday or not. If not I'd get them to take it back bloody sharpish and get it fixed. Get them to give you a date that they'll deliver it back and they pay any cost for slipping cranage or costs you wouldn't normally incur.

Well thats what I fink what do others fink.....can't be bovered to type tonite...I'm orf!

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Happy1 · 12 Apr 2003

Re: What rights do I have?

I wonder if the have a Sunseeker Courtsey boat /forums/images/icons/laugh.gif Be nice on the farm that would.

<hr width=100% size=1> "You only see what you recognise, and you only recognise what you know"

byron · 12 Apr 2003

Why is your boat anti-fouled?

<hr width=100% size=1>http://www.alexander-advertising.co.uk

BILLABONG · 12 Apr 2003

Re: What rights do I have?

It seems to me that this boat has been the Friday boat for you. I am very sorry to hear all this.
In my humble opinion you are protected by the consumers rights act. Where when a good sold does not fulfill the purpose it was intended or is defective the seller should replace it.
Any way there must be other makes apprt from Glastron. Why you don't get rid of this boat (give it back to the delers and get your money back as it is obviously no good) and get something else.
A new boat SHOULD NOT have so many probs!! In fact it shouldn't have any probs at all.
Hope your luck turns round but I sincerely think that you need to change the boat get your money back from the delers and get a compensation as well. Get a GOOD lawyer on this case.

<hr width=100% size=1>Playing on the beach again

Happy1 · 12 Apr 2003

Anti-foul is like a paint, it is put on boats under the water line to stop the build up of sea creatures algi e.t.c. You can buy it in most chandlery shops. I used Interspeed ultra whic id a hard anti-foul, that stays on a bit longer whereby soft anti-foul comes off a bit a t a time, it should be re-done every year. Hope that helps, I'm not an expert though. I heard it is a sh.t job to do so I had it done by the dealer. My boat lives in a marina so that is why I use it, I do have a trailer I bought (God knows why) seemed a good idea at the time. I guess it meant if I wanted to explore say the South coast I could, like next weekend in Wareham. But afte my experiences with trailers, you can shove them where the sun doesn't shine, it is nonsense. How anyone can enjoy that is beyond me, buggers up your car, boat, trailer e.t.c. The nice clean marina is the way to go, arrive and drive!!! I can drive one of the other cars to the marina in a civilised manner, none of this taking wellies and getting cvered in crap, plus you need more than one person.

<hr width=100% size=1> "You only see what you recognise, and you only recognise what you know"

DISASTER!! HELP, Dented hull

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