Neil
Well-Known Member
Once upon a time in the very recent past, I bought a new spray hood from a 'name' UK supplier. I also bought an additional grab handle to go with it. The grab handle ss tube came with end fittings, to be fitted by myself, once I was satisfied the rail was at the correct height (where some sawing off might be involved) However, I found that the end fittings wouldn't go into the end of the tube. I contacted the manufacturer, and, to give them their due, they sent me a new pair (as well as the bit of bolt rope that was missing from one side of the hood). Unfortunately, the new were exactly the same size as the old and still wouldn't fit. The supplier recommended the use of a hammer: "hammer them in hard to get them started”. They had to be hammered hard all the way in and now the end of the end fitting has been flattened considerably by the hammer, the end fitting is now stuck absolutely solidly and can not be rotated into the correct position, even using a large screwdriver through the hole as a lever. Furthermore, should it be necessary to cut the tube to fit, removal of the end fitting is not possible.
I took a vernier dial gauge to the items: the internal diameter of the tube is 15.84mm. The outside diameter of the ss end fitting is 16.04 mm. The difference was obviously crucial. What amused me was the instruction to crimp the end of the tube to prevent the end fitting from falling out!
I'm looking for a refund of the rail at this stage..Justified or merely hopeful?
I took a vernier dial gauge to the items: the internal diameter of the tube is 15.84mm. The outside diameter of the ss end fitting is 16.04 mm. The difference was obviously crucial. What amused me was the instruction to crimp the end of the tube to prevent the end fitting from falling out!
I'm looking for a refund of the rail at this stage..Justified or merely hopeful?
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