Difficulty in finding a contact to get parts for an XM / BFA life raft


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21 Aug 2003
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You may have seen this in the press

Liferaft warning
Boaters who bought a BFA Marine Pacific, Atlantic or Baltic liferaft or XM/BFA Offshore liferaft between August 1995 and June 2000 have been asked to get their liferafts serviced before heading back out on to the water.

The manufacturer of the products has identified a possible defect concerning the valves on all liferafts made in this period that may lead to some of the liferafts not working.

If your liferaft fits the above criteria, take it to an approved BFA service station, where the product's valves will be checked and replaced if found to be faulty.

To find out where your nearest service centre is, contact…

savmarineinfo@zodiac.com for BFA liferafts, or
0870 7514666 or sales@xm-yachting.co.uk for XM/BFA liferafts.

However, if your liferaft has been serviced since 1 March 2003 by an approved service station, then the valves have already been checked and no replacement is needed.

Motor Boats Monthly, 13 December 2006

If you however have an XM / BFA life raft trying to contact the group responsible onegets passed from pillar to post ultimately ending with Zodiac who are uncontactable . BFA arranged for it to be built it for XM . XM now dont handle XM/ BFA bits . Nweither does Plastimo . The company in Germany who built it is in liquidation but Zodiac issued the warning . The only means of contact is through a service agent whose address you have to get by emailing savmarineinfo@zodiac.com and then wait , and wait ????

I fell life p***ing on every Zodiac I see