pragmatist
Well-known member
We've been in business a very long time (so long don't ask ) but have only recently started shipping hardware. A parcel sent via what was supposed to be 2-3 day courier to mainland Europe was despatched before Christmas and, after much hassle, has supposedly just arrived - their tracking is showing it as having no activity since Thursday morning but I have just received an email saying it was delivered and signed for on the 2nd. I shan't say how many phone calls, emails and online forms have been involved. Just say I'm significantly balder than I was.
Having hated couriers all my life and having a wonderful set of postmen I am beginning to wonder if people would prefer recorded or registered post to a courier. Needs to be signed for but what we want is quick and reliable. Does anyone have views or suggestions ?
Penny
Having hated couriers all my life and having a wonderful set of postmen I am beginning to wonder if people would prefer recorded or registered post to a courier. Needs to be signed for but what we want is quick and reliable. Does anyone have views or suggestions ?
Penny