Computing question: adproxy.exe and ConnAPI.DLL

[VicS]

I recently installed Photoshop Elements. Now I get message that reads

Adproxy.exe Unable to locate component

This application has failed to start because ConnAPI.DLL was not found

Reinstalling the application may fix the problem.

It appears some time after booting up. Sometimes fairly soon, sometimes not for quite a while. It only appears once. Thinking that Adproxy.exe was something to do with Adobe Photoshop Downloader (in the system tray) I disabled it. The message still appears but it seems to not always.

Can anybody shed any light on this.
I have not really used Photoshop elements yet and certainly not the downloader. Is the downloader going to fail to work if i want to use it? I seem to be able to launch it from its icon.

What's ConnAPI.DLL? how can I tell if it is there or if it is missing?

I have reinstalled the program. At least I did a system restore and reinstalled a couple of things because something I'd done was stopping the computer from going into sleep mode. (that's sorted).

 

[BrendanS]

Have a look at this first
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb403011&sliceId=1

then at this thread if it doesn't work
http://www.adobeforums.com/webx?128@@.3c034387

 

[VicS]

Thanks Brendan. The first link explains all. I do not have a Nokia phone so will try the first suggested fix.
(I must make a note of the link though just in case I do get a Nokia phone)

I think I already found the second link but all the talk about malware frightened me rather /forums/images/graemlins/frown.gif