Changes @ Fox`s Electronics Dept

CPD

Well-known member
Joined
20 Sep 2006
Messages
2,994
Location
Hampshire
Visit site
I believe Henry is the one with the posh accent. If so, then I can do nothing but sing his praises - frequently, out loud and in tune. I was after some cockpit speakers but concerned about magnetic shielding (they sit under the tiller pilot). Not only did he dig out all the manufacturers specs which didnt really help much, but on seeing me waving a handheld compass near the speakers (to gauge magnetic effect), he happily agreed to wire up a Raymarine ST2000 (which I use) and conduct a test of all the speakers they had in the shop. I went for those giving the least interference, which were the second cheapest on offer. Top bloke, top customer service, not pushy, oh and I got the discout using the foxs discount card too. Great result.
 

sailorman

Well-known member
Joined
21 May 2003
Messages
78,864
Location
Here or thertemp ashore
Visit site
I believe Henry is the one with the posh accent. If so, then I can do nothing but sing his praises - frequently, out loud and in tune. I was after some cockpit speakers but concerned about magnetic shielding (they sit under the tiller pilot). Not only did he dig out all the manufacturers specs which didnt really help much, but on seeing me waving a handheld compass near the speakers (to gauge magnetic effect), he happily agreed to wire up a Raymarine ST2000 (which I use) and conduct a test of all the speakers they had in the shop. I went for those giving the least interference, which were the second cheapest on offer. Top bloke, top customer service, not pushy, oh and I got the discout using the foxs discount card too. Great result.

George previously ran the Electronics Dept ( installations ) he is now IC all Electronics & knows his onions ;)
 

Marmalade

Well-known member
Joined
15 Feb 2005
Messages
2,352
Location
Essex
Visit site
Can vouch for George - a dour Scot who speaks monosyllabically; but does, as Roger says, know his stuff.
 

PaulGooch

Active member
Joined
14 Feb 2009
Messages
4,502
Location
Home = Norfolk, Boat = The Wash
www.boat-fishing.co.cc
George has taken over overall responsibility with Henry helping out.
John ( who assisted or not ) has left the company.
Fox`s were aware of ECF comments ;)

I found Henry helpful when it suited him. When i had a problem he was far from helpful. Johns was next to clueless.

So, perhaps changes for the better.

If Foxes have listened to customers, either on ECF or elsewhere, then good for them. All other company departments i have dealt with have been first class. Had a boat lifted in from road transport about 3 years ago and JJ and the yard staff were absolutely top notch.
 

PeterGibbs

New member
Joined
3 Sep 2001
Messages
2,113
Location
N London, and boat in Suffolk
Visit site
I believe Henry is the one with the posh accent. If so, then I can do nothing but sing his praises - frequently, out loud and in tune. I was after some cockpit speakers but concerned about magnetic shielding (they sit under the tiller pilot). Not only did he dig out all the manufacturers specs which didnt really help much, but on seeing me waving a handheld compass near the speakers (to gauge magnetic effect), he happily agreed to wire up a Raymarine ST2000 (which I use) and conduct a test of all the speakers they had in the shop. I went for those giving the least interference, which were the second cheapest on offer. Top bloke, top customer service, not pushy, oh and I got the discout using the foxs discount card too. Great result.

Another vote for Henry Stogdon - grade 1 service provider. "the one with the posh accent?" you mean he doesn't sound like a mangleworzle?

Fox's had a bit of a fallow period, but all I hear now suggests they've found the winch handle....

PWG
 
Last edited:
Top