C&J Marine sales - don't give them your email address :(

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Re: C&J Marine sales - don\'t give them your email address :(

Maybe you should take it up with C & J youself rather than air it on the forum /forums/images/graemlins/blush.gif
 
Re: C&J Marine sales - don\'t give them your email address :(

Oh, I see! I'm a bit slow this morning, I thought he meant the fist posts on this topic! Poor ole BJASmith, eh?
 
Re: C&J Marine sales - don\'t give them your email address :(

I feel sorry for c&j, all they wanted to do was send out their newsletter to say happy christmas but made a simple and may i say from personal experience a easy mistake to make.

i think some members should get a life. what you dont ever get spam???????? /forums/images/graemlins/laugh.gif
 
Re: C&J Marine sales - don\'t give them your email address :(

totally agree with you..... It's the wrong place to take any issues up...

My experience with C&J has only been positive.
 
Re: C&J Marine sales - don\'t give them your email address :(

[ QUOTE ]
C&J are a really nice bunch. I am sure that they did not realise what they were actually doing. Yes they should know the correct way using the BCC, but it is not obvious to someone, unless pointed out to them.

[/ QUOTE ]

This is very true, they are nice people who would be mortified in knowing what has happened.

It is so easy to make a silly mistake and then regret the consequences, let the one who has never made a mistake cast the first stone.
 
Re: C&J Marine sales - don\'t give them your email address :(

The Man who never made a mistake, never made anything!
Allan
 
Re: C&J Marine sales - don\'t give them your email address :(

There is a saying in dutch, which translated sounds:
A person who works makes mistakes,
A person, who works a lot, makes a lot of mistakes, but there are people, which do not make mistakes.
 
Re: C&J Marine sales - don\'t give them your email address :(

[ QUOTE ]
Presumably you are going to tell us:-

1. What steps you have taken and how this came about?
2. In what ways you are amending your error?
3. And assure us that you have an immediate and effective means of removing our names from your mailing list, and tell us how to do it so that we don't then get another email from you again, unless we contact you again and request it.

[/ QUOTE ]

Not a very gracious reply given their apology. In fact your approach to a genuine mistake was pretty pants really. A gentle word would have worked wonders. Like others on here I can't see why you raised it on a public forum first.
 
Re: C&J Marine sales - don\'t give them your email address :(

[ QUOTE ]
Presumably you are going to tell us:-

1. What steps you have taken and how this came about?
2. In what ways you are amending your error?
3. And assure us that you have an immediate and effective means of removing our names from your mailing list, and tell us how to do it so that we don't then get another email from you again, unless we contact you again and request it.

[/ QUOTE ]

Lemain old boy....

I think you are being a little harsh with them. They made a mistake.

I have to add that they are one of the best suppliers I have dealt with in the marine industry. They are fair, don't muck you about and deliver on time. So please could you forgive them on this occaision??

Chris
 
Re: C&J Marine sales - don\'t give them your email address :(

My experience with C&J is the same as Chris's. Ring on a Saturday and you're likely to find the boss answering the phone - they're that sort of company. I think it's a gross error on their part but they are aware of it and have apologised. Be kind.

By the way unless I start heading south they are never going to get to make the tent which goes with my sprayhood!
 
Re: C&J Marine sales - don\'t give them your email address :(

I think it is important to draw a line in the sand. Thankfully we do have a Data Protection Act to protect us against these very things but in this sort of case I think it's better for all concerned if one can make one's point in an industry-related forum like this rather than make a formal complaint.

Forget the tent, head further south and get a bimini!! /forums/images/graemlins/smile.gif

If we don't post to the thread it will drop down the list /forums/images/graemlins/wink.gif
 
Re: C&J Marine sales - don\'t give them your email address :(

Well, even bad publcity is good publicity,

Any one got a link to C&J what do they do with fabric?
 
Re: C&J Marine sales - don\'t give them your email address :(

[ QUOTE ]
Well, even bad publcity is good publicity,

Any one got a link to C&J what do they do with fabric?

[/ QUOTE ]

C&J make sprayhoods & cockpit covers - expensive, but good quality.
http://www.cjmarine.co.uk/

And for those doubters who posted about new users - the apology above is also listed on their website on the home page so it is a genuine apology.

Brierley
 
Re: C&J Marine sales - don\'t give them your email address :(

Now thats impressive, a full apology on the home page - no messing there.

No it shouldn't have happened but at least they appear to be dealing with it.

Unlike Clipper Marine who has also done the same thing. The difference being - no remorse, no apology.
I would love to find out how they got my email address when I have never given it to them............
 
Re: C&J Marine sales - don\'t give them your email address :(

Why?
What will that solve? mistake made, owned up, sorry, end of.
 
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