ash12
Well-Known Member
Does anybody else think the service at Bristol lock is appalling?
Bristol docks
- Thread starter ash12
- Start date
Sneds
Well-Known Member
Not at all, I have allways been treated very courteously and very professionally by all the guys there.
Would have to give them 10 / 10
What problems did you have?
Would have to give them 10 / 10
What problems did you have?
Csail
N/A
No , the guys there are excellent.
Blue_Pearl
Well-Known Member
Quite the opposite ! The guys were very helpful, both the dockmaster and his deputy handled our lines and made sure we were happy before going to the next boat. They both stopped for a chat and explained about the changes / refurbs to the lock, had a laugh about the time it was taking and wished us well etc.
This was our first time in and out, SWMBO was so impressed that she no longer fears locks (so she says).
The Harbour Master and his opo was also very pleasant and stopped for a chat, didn't hassle us for money and offered advise as to where to go etc.
This was our first time in and out, SWMBO was so impressed that she no longer fears locks (so she says).
The Harbour Master and his opo was also very pleasant and stopped for a chat, didn't hassle us for money and offered advise as to where to go etc.
ash12
Well-Known Member
The dockmaster didnt talk to us, the time it took was ridiculous and the bridge openings were painfully slow.
Blue_Pearl
Well-Known Member
Sorry to hear that. They explained that the locks are still being commissioned and are about a month away from being fully up to speed. We were a bit surprised at the time they took but were assured that once up and running as designed, they'll be able to "wiz boats through"
Did you lock out at about 1pm Saturday ?
Did you lock out at about 1pm Saturday ?
Sneds
Well-Known Member
I'm surprised the Dock Master didn't talk to you as he does like to know who is coming into his lock. Perhaps he did hear you but was a little busy?
The leaves or lock gates are on "creeper" mode at the moment as they are a new install and not yet at 100%
The bridge swings are largely dictated by road traffic and they can only swing one bridge at a time otherwise Bristol City Centre would grind to a halt - believe me I've seen it when just one bridge (the small one at that) stuck in the open position.
People visiting must remember that this is a working dock and not a marina, hence no floating pontoon in the lock.
It is not the quickest lock-in in the world I'll give you that but the people employed there are thoroughly competent and do a fantastic job, sometimes against the odds.
The leaves or lock gates are on "creeper" mode at the moment as they are a new install and not yet at 100%
The bridge swings are largely dictated by road traffic and they can only swing one bridge at a time otherwise Bristol City Centre would grind to a halt - believe me I've seen it when just one bridge (the small one at that) stuck in the open position.
People visiting must remember that this is a working dock and not a marina, hence no floating pontoon in the lock.
It is not the quickest lock-in in the world I'll give you that but the people employed there are thoroughly competent and do a fantastic job, sometimes against the odds.
Who
Well-Known Member
I agree, the Dockmaster and staff are excellent.
Always very accommodating, but don't try and push in or they will make everyone get out of the lock and load in the order they need to. The only reason for this is to make sure they get everyone in. Quite right too.
As far as I understand it, they are currently on reduced power and are only able to operate one system at a time. Hence the long waits.
Always very accommodating, but don't try and push in or they will make everyone get out of the lock and load in the order they need to. The only reason for this is to make sure they get everyone in. Quite right too.
As far as I understand it, they are currently on reduced power and are only able to operate one system at a time. Hence the long waits.
ash12
Well-Known Member
No we locked out at about 10am on Friday. Thats why the lock gates were slow then. But the bridges did seem slower than usual.
