BBC4 Great British Holidays - Sunsail

martyncoates

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Did anyone see this programme last night, thought it was really interesting seeing how sunsail started up their new resort, and all the trouble they had doing it. Looks like a nice resort though...
 
Hmm. Google reveals that someone called Martyn Coates works in the Television industry.

So p'raps it's a plug for a production company rather than for The Legions of the Waterbourne Damned? /forums/images/graemlins/wink.gif
 
I agree, it wasnt that good - too many bright young things strutting around with designer sunglasses on their heads and putting themselves, and not the punters, first.

The resort itself looked okay but wouldnt imagine that Sunsail bookings will take-off after that programme.
 
Promoting the Turkey resort well before they had it finished. Bringing in staff and having to put them up in the Sunsail charter fleet because there was no accomodation organised for them. By the end of the programme I felt the young red headed guy had worked really hard to pull it off, but for a long time certainly looked like a one man operation rather than a large company efficiently managing a major project. Overall, Sunsail came across as many others do, scratch the glossy surface and well havoc reigns! Interesting programme for probably 3/4 of the time on air.
 
I remember the days 15 / 16 years ago when Falcon (later Sovereign) Sailing (who alas are no more) and Sunsail were cheerful adversaries in the leisure market in Greece and Turkey.
My sister spent three summers working for Falcon teaching windsurfing - she and her colleagues did it for the love of it, they certainly were not doing it for the money because they were literally paid a pittance.
The Sunsail instructors were in a similar boat so to speak, but both the Falcon and Sunsail crews certainly 'put their all' into it to ensure that their 'punters' had the best holiday possible. I was a punter with Falcon on 4 holidays and I had a wonderful time each time. Reports from friends who went sailing with Sunsail then were similar.

I get the impression that it is all rather different now - the crews with the designer sunglasses perched on their heads (not protecting their retinas against U-V very effectively that way?) are probably all products of the 'novice to instructor in 6 weeks flat' courses that seem to be so popular these days.
Whereas 15 years ago the crews and instructors got where they were by the school of life, experience and hard knocks.

Sunsail is a huge worldwide organisation - and no doubt a credit to the management geniuses who got them where they are, albeit at the cost of many other smaller companies (like Island Sailing, Falcon et al) falling by the wayside.
But this does not necessarily make them effective people managers, or give them any better ability to provide a quality holiday for their punters.
The bottom line is (as always) the people involved in dealing with, instructing and (perhaps most importantly!) socialising with the punters - it takes real ability in order to 'pull off' all three of these effectively. IMHO.
 
Watch out for the bit where the manager has had enough and says to camera "If the clients don't like it they can [--word removed--] off".

That was a shame because he looked like he had been trying hard against all the odds. I would NEVER go on a reality show, having worked in Media I know how the producers are just waiting for a moment like that.
 
Speaking with the benefit of my son's experience, he worked for Sunsail for seven years, the company is the usual cross-section of human life. The young, enthusiastic summer workers are almost always keen and cannot do too much for the punters. They are paid a pittance. Many of the skippers are older, better paid and often very cynical, doing just enough to get by. Others are excellent, highly skilled and hard-working.

When the company was still privately owned it was controlled by one man and his wife - hard working but over-stretched. Consequently much of the decision-making was not done, leaving critical decisions to the aforementioned young enthusiasts, who did their best but sometimes struggled. Now that the company is part of a far larger organisation there is no doubt an ever-growing layer of middle management, who do not necessarily achieve much but look good in sunglasses.
 
Thanks for that. I have only been to Perili out of those three. I thought it was excellent ( once you had got through the 3+ hrs mini-bus ride ).
 
Didn't catch the very end when they mentioned someone being made redundant, who was that the ex-MD or the young red headed guy who managed the resort?
 
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