Have'nt had any new sails off them but they did a good enough job of cleaning and repairing my old ones. Picked them up at Galmpton and brought them back.
Their reputation locally has been good, but I had a problem with a lack of response from them. I called in to discuss an awning for blue water cruising (complete with measurements and diagram). The guy was keen, and said that he'd come down to my boat in a few days, but I heard nothing. I left it for a few weeks, then 'phoned them and was assured that someone would get back to me.