Very sorry for talking so much !

Happy1

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I found the old Grumpy1 name and the posts which were 393, that with the Happy1 ones makes this one the 1,000 I am so sorry I didn't realise I said so much /forums/images/icons/wink.gif I will try to keep it down a bit, but without the boat it is a good time to do some more reading /forums/images/icons/laugh.gif

Thanks for all your help and advice, at least it has got my boat to the dealer for examination and repairs immediately /forums/images/icons/wink.gif

Cheers,

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DavidJ

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I'm glad that you have got your dealer to respond. I think all new boats have these sorts of problems so don't be disheartened that you might have a Friday afternoon boat. Boat builders are still a decade or so behind the car industry and will shelter behind "we don't have the volumes" which is an excuse and part of a put it right afterwards culture which they don't seem to realise costs more.(and aggravates the customer)
The manufacturing system relies on final inspection which is part of the problem and encorages a shop floor attitude of "lets just push it out and the inspectors will pick it up if there's anything wrong"
PDI is a joke and is done buy people with a vested interest in getting the boat out.
Hence (the point I'm trying to make) while the industry is so primative we have to do our own detailed inspection and I advise any new purchaser to make a really detailed examination of the boat and hold back the final payment until everything is done to your complete satisfaction.
David


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duncan

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spot on David - which is also why I believe that having an impartial (experienced) person with you on taking delivey of your beautiful new toy is so critical! You are just so delighted to (finally) take delivery that you just don't see it through the right eyes at that important point.
Now there is a good usiness proposition for an experienced boater - handhold the delivery and agree the os work list with the dealer before he leaves /forums/images/icons/smile.gif
Also feel there is space for a revision to payment terms that includes a nominal amount equal to say 25% of the dealers profit, that should only be payable once the boat is fully and finally acccepted as 'fit for purpose'.

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Happy1

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I remember being told that, and did my best as I had a blazing headache. I think the antifoul buggered up by the straps and rollers, decals scratched plus the aggravation of getting it launched got me sidetracked !!! SO even after being warned you cannot see everything so an independent person is a good idea. I must say I have found other things like ill fitting window seals that I had noticed before delivery and told would be put right, NOT done. I tell you, these dealers are either deaf or just not interested. David hit the nail bang on the head, it would be so much easier to inspect the boat prior to delivery properly rather than the cost and aggravation of retrospective work, plus I don't think I will be buying my Sealine from them in September!!

I did hold back £1,000 but was too soft and paid it, although the dealer is now getting on with the jobs! It would be very hard to turn down a boat for a few minor things on delivery day and would cause great inconvenience but perhaps that is what I should have done. What is annoying is that prior to going to Brazil I spoke with the dealer to ensure he knew what needed done, I then came back from Brazil a day earlier attended the dealers premises to ensure things were being done, I could see them anti-fouling it and was a bit concerned they had left that so late, especially after they had two months notice of the delivery day!! Yet still two days later at delivery jobs were not done. Amazing, so what else could I do?

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DavidJ

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Unfortunatly the problem is an industry wide one and not isolated to Sealine (I didn't intend to infer that) If it was just one manufacturer then doubtless something would be done. Interesting that the problems you are having show that it is not just the UK.
David

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qsiv

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In no way should this comment be taken personally, but ..

My Old Man (who was an experienced boatbuilder) always recited the old ditty

"Fools build new boats for wise men to buy secondhand"

Whilst modern boatbuilding methods have significantly reduced the risk element of buying and commissioning a new boat, there will always be a number of snags to overcome (just as with a house, or in my own recent experience, a Friday car from Mercedes).

It's just a case of keeping on until things are satisfactory (maybe not perfect, but satisfactory) - but there again I'm in the throes of specifying a new boat - and worse it'll be a one off import from the USA, just to add to the anguish.

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Happy1

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David, my boat is a Glastron, but the dealer are also Sealine dealers, we got the little boat to practice on before getting our real one in September. It seems even after my spotting of missing things e.g. the centre logo hub on the steering wheel, they were still not done.

Anyway I have taken all your advice and got pretty angry with them, I told them the happy days were over. I was going to have an independent survey done and told them, that certainly got them moving, anyway the boat has gone now so let's hope I get it for my Wareham weekend coming up /forums/images/icons/wink.gif

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MedDreamer

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Next Boat

Surely the lesson to be learnt from this is don't buy new. Check MBY and MBM there are loads of Sealines for sale , all sizes, all ages and all prices. Go and see what you are buying before handing over any money. Surveys are relatively cheap.

I am not the most experienced boat buyer on here but I would NEVER buy a brand new boat.




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DavidJ

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Re: Next Boat

Well it should be better not to buy new but in practice I went through it. People seem to want sky high prices for 1 or 2 yr old boats. All the boats I saw which were reasonably priced were in dreadful condition so back to Sealine for a simple trade in (for my old Sealine) a bit of haggling and I walked away with a new one and yes I had my far share of teething problems but thats where Sealine really score especially if you buy from the company owned Sealine Sales, the after sales service is great. I would still argue though that Sealine would save more if they got it right first time.
David

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Happy1

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Re: Next Boat

The only reason I was looking at the Sealine was that they were doing an offer where you got your money back after 2 yrs if you upgraded. We were going to do the 25 to the 28, but now it seems the 28 to 34 or even the 34 to whatever, but that is scary, we don't know if we get seasick yet!! as the boat is being 'De snagged'. What must be noted with this deal is that ANY accessories you get put on the boat are NOT included in the money back e.g. if you have heating put in, you lose that money. I thought it may be good to practice on a boat you are going to hand back in 2 years rather than the one you may keep a bit longer. Some second hand boats are over priced hence looking at this deal. I must say that perhaps we should have got a second hand one this time, but we thought for the sake of a few quid get a new one and then my son can have it in September when we get the other one. It was really bought for him for his 16th birthday but we have been sharing it /forums/images/icons/wink.gif

I may seriously consider a second hand one, but I don't want all the engine troubles I read about on here, I need reliablity. The bloody alarm going off on the new boat has cost me a grand in a safety boat and new engine, plus super dooper inflator and some additional bits and bobs. I saw some electric engines as a backup for the safety boat, but where do you stop? I am seriously running out of room. I had a 12' x 14' log cabin built in the garden and it is nearly full.


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MedDreamer

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Re: Next Boat

David

My first boat was a repo which had been untouched for six months, when we saw it it looked s**t. Got a survey which read well and did the deal subject to condition after valeting and a new canopy - It looked bloody great and I got it for a song.

I traded up after three months and just last week was talking to the guy who bought it from the dealer and he was saying how smart and clean it was - he should have seen it a few months before!!. I wouldn't be deterred by first impressions, there is always a deal to be done somewhere.

My next boat will be a Sealine, I have seen some lovely second hand ones which may be advertised at high prices but will never be sold at them



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DavidJ

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Re: Next Boat

Which Sealine are you thinking of getting?
Just as an aside, this forum is read at the very top of Sealine's management. I've had PM's from the company giving me advice following various queries on the forum. The company does have weaknesses (along with the rest) but essentially they do care.
David

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