Tack Tick Raymarine wireless instrument failure

Do wireless instruments work for you?


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richalex

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After sailing across the Atlantic with Tack Tick wind and depth instruments which failed completely I would like to warn all cruisers not to even consider using them. They are not even in stock in major Caribbean chandlers and they try to dissuade people from buying them because they are so unreliable. If bought at all they should only be used on small boats for local sailing. We were told this in Antigua and St Maarten.
I was persuaded by a Raymarine representative at a boat show in the UK to buy them even though I told him I would be cruising. On our way to Madeira the batteries stopped working and we had no wind direction or speed. The depth only worked when we reached 20 metres. I had batteries sent to Madeira after contacting Raymarine who should at this stage have advised me on their unreliability but preferred to sell me new batteries for £120.
Everything then worked on our trip to the Canaries but on day 7 of our Atlantic crossing, after having no sun. the wind instrument packed up again. We were in strong, erratic wind and without the wind instruments our trip was very difficult, especially for our two crew who were not as experienced - we had to self steer for 2400 miles as our Raymarine SPX5 wheel autopilot's motor burnt out after 800 hours - another item recommended by the same representative!
Then, when we arrived in Antigua the depth failed too. Fortunately I could enter English Harbour and use our reliable Lowrance chart plotter as a guide.
I have now installed instruments with wires and feel a lot happier. I have also had to purchase a new hydraulic autopilot.
 
My Tacktick instruments are 2004 vintage and work perfectly - with the odd loss of transmission from the mast head for a couple of minutes occasionally. The depth sounder kicks in at arund 75 meters at best, but sometimes kicks in at only 20 meters. Below that it is normally 100%.

Would I buy more - yes for Tack Tick - but I am not sure if I like RayMarine as a company and if I was re equipping with integrated systems I would look wider.

Sorry to hear that you had such bad luck - especially with the batteries - mine are all the originals from 2004.
 
When I bought my boat it had Tack Tick that had a failed mast head wind instrument. I got a replacement from Raymarine and it and my depth / log have been fine for two years cruising full time now and they've seen out several big storms (including working and recording 70 knots) - the wind was the first of a new type with better battery and software though in 2013 which they had developed to over come previous issues so perhaps you had one of the older style. I'm very happy with them and would recommend to others - like all things especially with boats; opinions vary...
 
Thanks for your replies. I am pleased that you have not had the issues I had. I bought Tack Tick in 2009 and it worked fine around the UK coast. Where have you used it? I see Chris seems to have gone to Greece.
 
Thanks for your replies. I am pleased that you have not had the issues I had. I bought Tack Tick in 2009 and it worked fine around the UK coast. Where have you used it? I see Chris seems to have gone to Greece.

It seems that the problems were all battery related - I'll bet that Ray Marine tried to save money there - perhaps they will get the product right again - but it is certainly a heads up on buying them at the moment.
 
It seems that the problems were all battery related - I'll bet that Ray Marine tried to save money there - perhaps they will get the product right again - but it is certainly a heads up on buying them at the moment.

We had a TackTick windex since way before they got bought by Raymarine.
When it worked it was brilliant. Trouble was it very rarely worked.
Didn't work when it rained.
Stopped working about one hour after sunset.
Needed to be reset (switch off and on again) quite often.
Set was sent back to the manufacturers twice: once they claimed to have upgraded the firmware, the second time they said they had changed the battery.
Never really made any big difference.
Then they blamed the problems on our masthead height (19.6m).

Sold it when the warranty ran out.
Won't be buying any TackTick kit in the future.
 
we had to self steer for 2400 miles as our Raymarine SPX5 wheel autopilot's motor burnt out after 800 hours

Choosing one of those rattly plastic contraptions for an ocean crossing seems a tad unrealistic. I put up with the one on Ariam for one season, then replaced it with a proper below-decks ram the following winter (always in the plan, but other things took priority until then). I wouldn't dream of fitting a wheel pilot from new, and the longest passage I make is across the Channel :)

I guess being in the Caribbean you had some kind of bimini that prevented the helmsman looking at the masthead...

Pete
 

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