Standard Horizon CP3000i turning itself off and not reading chart card

Sneds

Sneds

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I have just installed a 2nd hand Standard Horizon CP300i and the unit randomly turns itself off.
Also, It doesn't seem to recognise there is a chart card (wide) inserted as all I am getting is the base map.
Anyone any ideas?
I will ring SH on Monday but being impatient I would like to try something this afternoon :-)
 
If it works ,ie no faults --just the Second Hand -bit kinda rings alarm bells with me ? Anyhow assuming it worked fine previous owner v recently .

Then base chart
Ariel /mushroom not connected --is there symbol on the screen like a satellite beaming or something to tell you it's recieving ?
Your chip ,s knackered -- are you unsing the same one from t,other machine that youknow "worked " .Is it inserted same way ?

Shut down
It's had a leak and blown something on a board
It's overheating - poor placement or a heat sink gone iron it's way out
It's supply V is dodgy --- I would check this out somehow -start with the conections and a multimeter ,work back to the breaker .
 
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Sneds said:
I have just installed a 2nd hand Standard Horizon CP300i and the unit randomly turns itself off.
Also, It doesn't seem to recognise there is a chart card (wide) inserted as all I am getting is the base map.
Anyone any ideas?
I will ring SH on Monday but being impatient I would like to try something this afternoon :-)
Click to expand...

Shall watch this with considerable interest.

We have a unit, from new, 3 seasons old and recently showing similar fault.
This all got interesting on a bumpy night passage along the Cardigan Bay when it would spontaneously reboot. Assumed, hoped, it was water somewhere but not sure where.
We have it at the helm and it is in the weather, but it is meant for a boat and boats do go near water. Does not get spray, just rain. On this trip vast quantities of rain.

Seemed to sort itself, but still a symptom of something more.

Not cheap units, well for me anyway, and expected a few more years out of it.
Post the results of your discussions with SH, please.
 
I had same poblem, with Standard Horizon Cp1000 10' plotter 2 years ago,
was advised there is a battery on the motherboard that dies, needs to be returned to SH to get battery replaced.
I needed a quick fix (living on the boat in the Med constantly moving, so sending it by post was not a cheap or easy option) I then found someone on e-bay selling off ex display SH180 plotters, enquired and he also had one CP500 12" that he hadn't listed yet, at a good price. So bought myself the 12" CP500, very happy with it.
Was going to take the old 10" one apart and try to locate the battery myself but never got around to it, I still have It in storage, maybe I'll get around to it one day.
 
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If it turns itself off intermittently, then this may be due to a low battery voltage. This in turn may be because the house batteries are not in top form, and then when there is a sudden draw of current (e.g. from the autopilot pump), then the voltage drops too low.
 
Mine on previous boat used to do this and also would not start up properly sometimes. Was exposed to elements although under the spray hood.
I eventually spent a lot of time making sure the plug and socket were really clean and used a conductive grease to keep it so.
This did seem to fix the problem.
 
The unit has been sat unused for quite a while so I suspect the internal battery?
Doesn't explain it not reading the card though, no one about the marina this afternoon that I could borrow an alternate card from.
I will be ringing SH tomorrow and report back.

Thanks
 
A very frustrating episode indeed, if only the kit had been installed as planed 4 weeks ago I could have it sorted by now.

She's being lifted next weekend in Cardiff to have the stern glands replaced, the generator exhaust repaired with a new skin fitting and some new anode bolts to replace the rusty ones and the skin fitting to stop us from sinking ��
 
Sneds said:
A very frustrating episode indeed, if only the kit had been installed as planed 4 weeks ago I could have it sorted by now.

She's being lifted next weekend in Cardiff to have the stern glands replaced, the generator exhaust repaired with a new skin fitting and some new anode bolts to replace the rusty ones and the skin fitting to stop us from sinking ��
Click to expand...
Useful maintenance then��. Why Cardiff?
 
As I said, following this with interest. The moisture maybe my problem, but the battery is a bit of a surprise.

If you put the unit away below deck then there will be times that this internal battery can get discharged. Where is that mentioned in the instructions?
Await enlightenment when SH open for business.
 
Spoke on the phone to SH today and their initial reaction was the mother board could be u/s so the unit will be with them tomorrow
The man I spoke to sounded pretty confident they could fix it, perhaps we'll discuss costs when they have taken a look
 
Sneds said:
Spoke on the phone to SH today and their initial reaction was the mother board could be u/s so the unit will be with them tomorrow
The man I spoke to sounded pretty confident they could fix it, perhaps we'll discuss costs when they have taken a look
Click to expand...
Good luck Iain for a decent outcome.
 
Well, it seems the problem is with the cartography card, a C Map max wide
The plotter is trying to read it, seeing no data so re booting itself to try again.
The guys at Standard Horizon put their own card in the plotter and it worked fine, on the test bench for a few hours with no problems.
They said they would leave it overnight just to check and then check the NMEA output was all ok.

E mailed C Map in Italy to ask about the card.
 
Confirmed. The C Map Max cartography card was faulty so the chart plotter couldn't read it's data
Big thanks to Standard Horizon and Sam who checked my unit out and confirmed the NMEA outputs were all fine.
The cost of this diagnosis, advice and service?
Free of charge so thanks to all at SH and apologies for packing my chart plotter in an Icom carrier bag!
I now have the CP back on board with a new card and it works fine
Apart from the DSC radio getting no gps data but I suspect that is the wiring on the boat.
 
Indeed, on both counts.
High 20s in Cardiff this pm although a bit choppy coming over
No wind tomorrow so back over to the English side to view the Weston S Mare air show form the water
 
Sneds said:
Confirmed. The C Map Max cartography card was faulty so the chart plotter couldn't read it's data
Big thanks to Standard Horizon and Sam who checked my unit out and confirmed the NMEA outputs were all fine.
The cost of this diagnosis, advice and service?
Free of charge so thanks to all at SH and apologies for packing my chart plotter in an Icom carrier bag!
I now have the CP back on board with a new card and it works fine
Apart from the DSC radio getting no gps data but I suspect that is the wiring on the boat.
Click to expand...

Reassuring in an odd way. Stuck up the north of Scotland right now. The prospect of resolving the logistic problems whilst continuing a cruise make my brain hurt. Still some parts delivered to home in southern England that I need to get to north west Scotland​. But need to be in one place for long enough for the bits to catch up.

Oh, well have to wire up the Yeoman.
 
I read this with interest as our cp300i developed the same behaviour yesterday. This was the first time it had been powered up since tropical storm Bret passed by, giving us a thorough soaking. I had taken the plotter into the cabin but the bag used to protect the connector at the helm leaked. This may have been the cause of the failure as on powering up today after a dry night all is working again. The unit is 7 years old now and this is the first problem we've had with it.
 
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