Seeking the country’s best Simrad engineer!

[willbank]

Can anyone intro me to to a really first-class Simrad & NMEA2000 engineer?

I have a new build powerboat from a great UK manufacturer with extensive Simrad (twin NSS Evo3 S+ screens), NAC3 autopilot, quite a bit of CZone and Mastervolt but we’ve got some gremlins in the network: screens slow to load, randomly rebooting, CZone often unresponsive.

I’d like to get it really straightened out and configured to my spec - willing to pay hours, travel and accommodation.

Location near Falmouth. Timeframe asap.

All help gratefully received.

 

[Sticky Fingers]

Supplier needs to sort it out under warranty. Not your problem. Make it theirs.

 

[willbank]

They’re very helpful but I want to move faster than than that process allows.

 

[Sticky Fingers]

If you do that, you’ll risk the supplier washing their hands of you, any warranty related issues will be your problem not theirs. IMHO bad idea. Give them an ultimatum with a deadline and a rejection notice.

 

[willbank]

That’s fine. I haven’t provided all the background. I’m just looking for some leads on a good engineer. Thanks.

 

[Sticky Fingers]

Fair enough.

 

[[70521]]

Would that be in the country of Cornwall or further east into England?

You will find it a bit of a challenge to find anybody good that can drop everything at the drop of a hat. Perhaps several dozen spring tides then a few more.

 

[willbank]

Yup, Cornwall. Just looking to open comms with a few people. I fully appreciate everyone’s busy, especially this part of the season.