ghostlymoron
Well-Known Member
I haven't used my Tab E since last summer. Charged it up and it works fine except email; it only displays emails up til July and the whirl thing that indicates its working just keeps,whirling. Any suggestions?
Samsung tablet
- Thread starter ghostlymoron
- Start date
[70521]
Well-Known Member
Connect to the email server, you may have an expired password.
alteredoutlook
Well-Known Member
uninstall the App and re-install it? (you may have to remove the Account from the synchronization process first ?)
ghostlymoron
Well-Known Member
That sounds a bit beyond my capabilities.
alteredoutlook
Well-Known Member
remove the account:
drag the top bar down and click on settings (the cogged wheel icon).
Within the Accounts section; highlight the offending account e.g. outlook and click on 'remove account'
job done
removing the app:
drag the top bar down and click on settings (the cogged wheel icon).
click on application manager. This will list all the apps on your device.
select the appropriate one e.g. outlook. click on the uninstall button.
job done!
To re-install the app visit the play store.....
etc...
ghostlymoron
Well-Known Member
I've done part 1 but can't do part 2 because I can't see Outlook listed. Could it be called something else?
ex-Gladys
Well-Known Member
Try Microsoft Outlook... That's how it's listed on Play store
RichardS
N/A
duncan99210
Well-Known Member
What makes you think that GM is using Outlook or any Microsoft product?
Richard
Because at post #6 GM says he can't find outlook.....
RichardS
N/A
GrahamM376
Well-Known Member
If the other device (computer?) you've been using recently has been configured to delete mail from server when downloaded or, after a set time, then the recent emails are no longer there to download to the tablet. I've had problems in the past when one was configured as IMAP and the other POP3. Go direct to account via web mail and see what's still in your inbox.
alteredoutlook
Well-Known Member
Possibly, but chances are theres something wrong with the app on the OP's device e.g. the cache is corrupt, the stored password is wrong......or something is incompatible with the innards of the software. So best to remove the app from the machine and start again.
GrahamM376
Well-Known Member
I tend to agree. He doesn't say whether the old emails have just downloaded and then download stopped or, whether they are the ones he'd downloaded last year.
In post #4 it appears his knowledge is limited so maybe best to collar a teenager and it will be fixed in a jiffy
P.S. The email app on my Samsung Tab A just says - Email version 4.2.53.1, app downloaded from Google Play Store
Last edited:
ghostlymoron
Well-Known Member
In post #4 it appears his knowledge is limited so maybe best to collar a teenager and it will be fixed in a jiffy
image: http://www.ybw.com/forums/images/smilies/smile.png
You're right there
My son is coming to stay for a few days so hopefully he will be able to sort it
image: http://www.ybw.com/forums/images/smilies/smile.png
You're right there
My son is coming to stay for a few days so hopefully he will be able to sort it