Replacing Rocna

[tidclacy]

What if any answers have others had when trying to replace their Rocna?

Will be contacting Marine Factors for their take on this.



From: Harry Clacy
To: Arthurs Chandlery
Sent: Saturday, January 07, 2012 5:31 PM
Subject: Rocna Anchor


Having purchased a Rocna 10 kilo anchor from you in Feb 2011 and having recently become aware of the adverse publicity about suspect quality on some of these anchors what is you policy on return and replacement?


Regards

Harry Clacy



Good morning Harry,

The Rocna situation is complicated and, together with the informed opinion, there is also a large amount of mis-information circulating the forums.

The new owners of Rocna, Canadian Metals (Pacific) have done a thorough investigation and confirmed that a small number of Rocna's made of lower quality steel did enter the UK in June 2010.

From this batch we did not purchase any 10 Kilo size.

Your anchor came from a batch delivered in December 2010 and both CMP & the UK distributor (Marine Factors) have assured us 100% that there is no issue at all with any of these anchors.

We hope this puts your mind at rest but if you have any further queries please feel free to get back to us or to speak Marine Factors direct on 01202 922189. Cate or Lawrence have been very helpful to us over the past few months.

B/Rgds & Happy New Year
Ian & Mike Ripper
Arthurs Chandlery
Mumby Road
Gosport
PO12 1AA
023 9258 4622
www.arthurschandlery.co.uk
info@arthurschandlery.co.uk
----- Original Message -----

 

[sailorman]

buy a Genuine Bruce suberb on the East Coast

 

[Rigger Mortice]

Just ask them to confirm that it was the advertised grade of Bisplate.

 

[Colvic Watson]

Just ask them to confirm that it was the advertised grade of Bisplate.

. Then exchange it for a Kobra or Manson

 

[youen]

What if any answers have others had when trying to replace their Rocna?

Will be contacting Marine Factors for their take on this.



From: Harry Clacy
To: Arthurs Chandlery
Sent: Saturday, January 07, 2012 5:31 PM
Subject: Rocna Anchor


Having purchased a Rocna 10 kilo anchor from you in Feb 2011 and having recently become aware of the adverse publicity about suspect quality on some of these anchors what is you policy on return and replacement?


Regards

Harry Clacy



Good morning Harry,

The Rocna situation is complicated and, together with the informed opinion, there is also a large amount of mis-information circulating the forums.

The new owners of Rocna, Canadian Metals (Pacific) have done a thorough investigation and confirmed that a small number of Rocna's made of lower quality steel did enter the UK in June 2010.

From this batch we did not purchase any 10 Kilo size.

Your anchor came from a batch delivered in December 2010 and both CMP & the UK distributor (Marine Factors) have assured us 100% that there is no issue at all with any of these anchors.

We hope this puts your mind at rest but if you have any further queries please feel free to get back to us or to speak Marine Factors direct on 01202 922189. Cate or Lawrence have been very helpful to us over the past few months.

B/Rgds & Happy New Year
Ian & Mike Ripper
Arthurs Chandlery
Mumby Road
Gosport
PO12 1AA
023 9258 4622
www.arthurschandlery.co.uk
info@arthurschandlery.co.uk
----- Original Message -----

I received quite the same letter from the French distibutorVDM for a 15 kg anchor bought on 12 2012.They refused to admit that the anchor delivered was not conform,I was contacted by Rocna one a long time ago...A few weeks ago i was contacted by VDM who told me I was going to be refunded,some few weeks after they told me they want to swap the anchor for a new one and ask me to send my original bill back.No more news since about 3weeks.I email CMP 3 times asking to know if there anchors are casted or laminated and if they have a Rina certificate but get no answer.You can find a very long thread about all this mess on the forum of yachting monthly

 

[Bosun Higgs]

Just ask them to confirm that it was the advertised grade of Bisplate.

Was that the advertised grade any longer end 2010 beginning 2011?

 

[maxi77]

At the end of the day it is the same person who sold the subspec anchors from Holdfast that is telling you that the one you have got is OK. If you have any wories I am sure your local NDT shop would be able to test the shank and give you a definitive answer, if it is substandard then in the UK the retatiler is responsible for both the refund and the cost of testing, and I suspect may wish to have words with CMP.

 

[biscuit]

Without scrolling through and reading through 1200+ posts:and not wishing to start another prolonged acrimonious discussion:

I like the Rocna design, and know it fits my bow roller. The Manson doesn't fit so well. I had a Spade on my previous boat and was very impressed, but the price now seems astronomical.

So: I have a simple question: if I buy a Rocna from a reputable supplier today, will it have been manufactured to the designer's specification, or not?

 

[rickym]

As I understand not to the original specification but to a lower 'acceptable' specification as specified by the new manufacturer/owners

 

[Twister_Ken]

Without scrolling through and reading through 1200+ posts:and not wishing to start another prolonged acrimonious discussion:

I like the Rocna design, and know it fits my bow roller. The Manson doesn't fit so well. I had a Spade on my previous boat and was very impressed, but the price now seems astronomical.

So: I have a simple question: if I buy a Rocna from a reputable supplier today, will it have been manufactured to the designer's specification, or not?

Can you be sure it's not 'old stock'? Do you want your money going to an unscrupulous bunch? Don't think there's much price difference between a Spade and a Rocna (unless Rocna's are being flogged off cheap).

 

[rickym]

I've got a spade, not cheap but good, was considering a Rocna but after all the fuss wouldn't bother now.

 

[Rigger Mortice]

So: I have a simple question: if I buy a Rocna from a reputable supplier today, will it have been manufactured to the designer's specification, or not?

No.

Peter Smith initially specified Bisplate 80. He made a song and dance about the need for, and benefits of, this high tensile steel. For years he boasted that he would never compromise on the materials used in his anchors as they were necessary to achieve the best performance from his product.

A few months ago he compromised on that specification and downgraded it.

 

[rivonia]

I have a ROCNA and it was purchased in 2009. It came with a LIFE TIME GUARANTEE. Are the rocnas being soln now still with the same guarantee?

Peter

 

[Rigger Mortice]

I hate to say it, but as that guarantee was with Holdfast which is now deceased, your lifetime warranty has probably reached the end of its life.
AFAIK CMP have not said that they would honour those guarantees.

In answer to your question though, I think the Rocna website still offers some form of lifetime guarantee but it excludes the galvanizing. Whether or not it is worth the paper which it is not written on is another matter all together.

 

[macd]

Regardless of the steel it's made from, and regardless of its age, if the OP's 10kg was sold as being certified by RINA, that was a misrepresentation. The RINA certification is merely a type-approval which specifically does not cover Rocna anchors with cast components (like the OP'S).

Equally the Arthurs Chandlery's claim that "(Marine Factors) have assured us 100% that there is no issue at all with any of these anchors" is neither here nor there under sale of goods legislation (quite apart from flying in the face of Grant King's view of things). It's not about somebody's idea of "issues" (least of all the vendor's) but about whether, amongst other things, the goods were "as advertised". They weren't.

These are on the long Rocna thread, but to save anyone the trouble:
link to the RINA certificate: http://www.rocna.com/assets/Uploads/...5-may-2011.pdf

As to the current warranty (which was evidently changed last year), see: http://www.rocna.com/product-range/w...y-information/

 

[youen]

At the moment Cmp seems to continue the business as Holdfast and refuse to reply to any answer posted on their website

 

[Rigger Mortice]

Regardless of the steel it's made from, and regardless of its age, if the OP's 10kg was sold as being certified by RINA, that was a misrepresentation. The RINA certification is merely a type-approval which specifically does not cover Rocna anchors with cast components (like the OP'S).

Equally the Arthurs Chandlery's claim that "(Marine Factors) have assured us 100% that there is no issue at all with any of these anchors" is neither here nor there under sale of goods legislation (quite apart from flying in the face of Grant King's view of things). It's not about somebody's idea of "issues" (least of all the vendor's) but about whether, amongst other things, the goods were "as advertised". They weren't.

These are on the long Rocna thread, but to save anyone the trouble:
link to the RINA certificate: http://www.rocna.com/assets/Uploads/...5-may-2011.pdf

As to the current warranty (which was evidently changed last year), see: http://www.rocna.com/product-range/w...y-information/

Exactly. The damned things weren't as advertised. They had no certificate and the material was below spec. Anything else that they say is simply a fudge.

 

[Stork_III]

Bump for Chris Robb

 

[Neeves]

I have a ROCNA and it was purchased in 2009. It came with a LIFE TIME GUARANTEE. Are the rocnas being soln now still with the same guarantee?

Peter

If your Rocna has a cast fluke (without going into detail - if there are lines of weld, do not worry) and/or it came with a Made in China label then the shank is made from a 420 grade steel. Under use as a lunch time anchor it will pose no problems but if loaded at an angle to the shank direction it might bend.

The life time guarantee is cheap when your bluff is called and you have closed the business down

Jonathan

 

[Neeves]

'The Rocna situation is complicated and, together with the informed opinion, there is also a large amount of mis-information circulating the forums.'



The question is: From whom does the misinformation originate?



'The new owners of Rocna, Canadian Metals (Pacific) have done a thorough investigation and confirmed that a small number of Rocna's made of lower quality steel did enter the UK in June 2010. '


Any comment on the large batch of Rocnas that came to the UK in early 2009?

But the information that a batch of out of spec Rocnas entered the UK in June 2010 is relatively new. Grant King has indicated batches of out of spec anchors arriving in the UK toward the end of 2009 - but not 2010. It seems as if Grant's departure from Holdfast left a gap in the information that is only now being filled.


From this batch we did not purchase any 10 Kilo size. etc etc


B/Rgds & Happy New Year
Ian & Mike Ripper
Arthurs Chandlery
Mumby Road
Gosport
PO12 1AA
023 9258 4622
www.arthurschandlery.co.uk
info@arthurschandlery.co.uk
----- Original Message -----[/QUOTE]

There is no suggestion Arthurs Chandlery nor Marine Factors are not repeating with honesty and accuracy everything that CMP have told them. However it would not be difficult for CMP to refute the evidence that suggests 420 shanked anchors were delivered to the UK from early 2009.

Jonathan