Props part 3

tr7v8

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OK, I said I'd report this once I got the report in writing.
The "reconditioned props" that were supposedly refurbished at the cost of £106.92 I'd sent to Steel Developments, this is a precis of his report. Bearing in mind these are meant to be a matched pair!
"Prop 1 is 14 x 13 RH This prop is electrolysed, the blades are bent and out of pitch. Blade 1 =13 3/4", B 2 = 13 1/2", B3 = 13 7/16."
"Prop 2 is 15 x 16 LH The blades are bent & out of pitch and out of balance, Blade 1=14 15/16, B2 = 14 3/16, B3 = 14 1/4."
Obviously unusable!
OK legal eagles whats the next step, do I write with a copy of the report and ask for my money back, what if he won't give? I assume that I then issue a County Court summons, can I do that on the web, what documentation do I have to give, is a report fom the Kent companies competitor enough to prove that they were scrap alloy?


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BarryH

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I think you said that you paid for it on your credit card. They may be a place to start. Basically you have paid for a service that you didn't get.....is that fraud....I don't know. The card people will be able to tell you. You've had an independant specialist servey done, quiet an in depth one. Go back to the people you paid for the service and show them a copy. If they refuse to refund you the original cost and the cost of your survey. Take them to the courts. I can't see that they will because they have recourse to thier subcontractor.

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G

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The principal here is that the prop. people must supply or carry out repairs of a satisfactory standard under the Supply of Goods and Services Act 1982. You therfore must write and tell them quoting the act to replace same thereto to the required standard or refund your money, I take it that you have received no benefit whatsoever from the work carried out as you must be able to benefit from this repair for them to charge .i assume that you have not signed anything to the contrary i.e. a contract containing an excusion clause excluding them from liability.
Even this must be reasonable , i.e. orig. condition etc. if it is not it will not effect your rights.

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duncan

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is there not the question of whether they have even given you back your own props?
steel developments are good but can even they turn these two into a matched pair ?
If they can then you should be approaching the first lot for the difference between the cost to sort out , including survey if charged for, and the cost you were paying them; which has been established as an appropriate price albeit one that you consider high! That is the moinimum - costs etc and reopenning a reasonable price for the job could be bought in but I would go for a straight resolution around the first basis for a quick solution and bring all the rest into play if they don't bite.
good luck

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hlb

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Much as I agree with everyone else. From experience the small claims courts are a strange beast. Especialy where the problem is tecnical. First you will have to pay £50 and fill in form. (easy) The case will be heard near to the defendant. The defendant is whoever you first contacted. Not them what did repair. How near are you to them??

Point is. You have so far lost only £100. If you fight it in court. Its £50 plus going to court where ever. OK you will get £50 back if you win plus your £100

I'll not tell you about the saga I had with a similar thing. But that was for £700 so a bit different.

Not telling you what to do. Just think about it. You know the situation far better than us.

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