tross
Well-Known Member
Last year I ordered some boat Cleaner, Canvas Cleaner and Waterproofer for Bonnyman and Sons - which arrived and I used some of the waterproofer ( works just as well as the top brands ) but better value. Unfortunately, my health took a major turn for the worst so I didn’t get around to using the other products.
Now I’m out the other side I though it’s time to clean the spray hood and sail cover. However, I found out now that they had sent two waterproofing fluids rather that the canvas cleaner.
So I contacted the this week (nearly a year after the original order) hoping if I ordered the cleaner they would cover the postage. To my surprise and delight they came straight back have offered to send the Canvas Cleaner free of charge.
A great example of customer service!
Tross
Now I’m out the other side I though it’s time to clean the spray hood and sail cover. However, I found out now that they had sent two waterproofing fluids rather that the canvas cleaner.
So I contacted the this week (nearly a year after the original order) hoping if I ordered the cleaner they would cover the postage. To my surprise and delight they came straight back have offered to send the Canvas Cleaner free of charge.
A great example of customer service!
Tross